Deli Department Lead & Customer Experience Champion

Kroger; Madison (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Discounts on purchases

Tuition reimbursement

Training programs and career growth

Job summary

The Kroger Co. in Madison, WI is seeking a part-time Deli Department Associate to deliver outstanding customer service, maintain a safe, clean environment, and help meet departmental sales and profit goals.

You will monitor deli operations, train staff, handle scheduling, and support promotions while ensuring quality and freshness of products. Qualifications include basic math, the ability to handle stressful situations, and a current food handlers permit.

Qualifications

• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.
• High School Diploma or GED.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review/inspect products for quality and freshness and take appropriate action.

Skills

Basic math

Stress management

Food handler permit

Education

High School Diploma or GED

Job description

The Kroger Co. in Madison, WI is seeking a part-time Deli Department Associate to deliver outstanding customer service, maintain a safe, clean environment, and help meet departmental sales and profit goals.

You will monitor deli operations, train staff, handle scheduling, and support promotions while ensuring quality and freshness of products. Qualifications include basic math, the ability to handle stressful situations, and a current food handlers permit.