Deli Dept Lead: Elevate Customer Experience & Team Growth

Kroger; Spokane (WA); On-site; USD 22,000 - 33,000; Full time

Job summary

Kroger is seeking a deli department team member in Spokane, WA, to drive outstanding customer service and maintain a safe, clean environment. You will assist in achieving department sales and profit goals, and support management with scheduling, training, and inventory tasks.

The role emphasizes empathy, integrity, and safety while assisting customers, answering questions, and promoting in-store specials. Prior deli/retail experience is preferred.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Must be able to work cooperatively in high paced and sometimes stressful environment.

Responsibilities

• Create an outstanding customer experience through exceptional service in the Deli department.
• Promote trust and respect among associates and communicate department information.
• Develop and implement a department business plan to achieve desired results.
• Schedule personnel to manage customer volume and assist with budget/instore promotions.

Skills

Communication skills

Basic math

Stress management

Team collaboration

Conflict resolution

Customer service oriented

Education

High School Diploma or GED

Job description

Kroger is seeking a deli department team member in Spokane, WA, to drive outstanding customer service and maintain a safe, clean environment. You will assist in achieving department sales and profit goals, and support management with scheduling, training, and inventory tasks.

The role emphasizes empathy, integrity, and safety while assisting customers, answering questions, and promoting in-store specials. Prior deli/retail experience is preferred.