Deli Dept Lead: Elevate Customer Experience and Team Growth

The Kroger Co.; Columbus (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

The Kroger Co. in Columbus, OH seeks a deli supervisor to lead a dedicated team, deliver outstanding customer service, and ensure smooth deli operations.

You will interview, train, and evaluate staff while upholding Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include coaching associates, managing scheduling, executing promotions, and adhering to safety and food-handling standards.

Qualifications

• Strong customer service and communication abilities.
• Basic math skills for till and inventory tasks.
• Ability to stay composed in high-pressure situations.
• Experience leading and coaching a team.
• Flexible with work hours, including weekends if required.

Responsibilities

• Create uplifting customer experiences and exceed expectations.
• Interview, train, evaluate performance and reward associates.
• Coach deli staff to deliver simple, fresh and inspired shopping experiences.
• Plan and prioritize work effectively to meet store goals.
• Communicate company information and department priorities to staff.
• Ensure new associates receive proper onboarding and understand benefits.
• Lead the Customer 1st team and assist store management with budgets and P&L reviews.

Skills

Customer service

Basic math

Stress management

Leadership

Flexible schedule

Supervisory skills

Job description

The Kroger Co. in Columbus, OH seeks a deli supervisor to lead a dedicated team, deliver outstanding customer service, and ensure smooth deli operations.

You will interview, train, and evaluate staff while upholding Kroger’s values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include coaching associates, managing scheduling, executing promotions, and adhering to safety and food-handling standards.