Deli Department Manager — Lead Customer Experience & Ops

Big Y Foods, Inc.; Westport (CT); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Big Y Foods, Inc. is seeking a Department Manager at the Westport, CT deli to provide an exceptional customer experience by overseeing all deli functions. You will manage ordering, production, and daily operations while ensuring food safety and regulatory compliance.

The role requires leadership, staff development, and a flexible schedule within a caring team culture. The position emphasizes teamwork, inclusion, and adherence to company policies, with opportunities for growth and participation

Qualifications

• Must demonstrate strong leadership and team supervision skills.
• Experience ensuring food safety and quality in a deli environment.
• Ability to manage across ordering, production, and customer engagements.

Responsibilities

• Lead deli department to deliver exceptional customer experience.
• Supervise ordering, production, and daily operations.
• Drive sales and operational results while maintaining compliance with policies and safety regulations.
• Develop employees and foster an inclusive team atmosphere.
• Ensure a clean, professional appearance and adherence to standards.
• Cross-train and support multiple areas as needed.

Skills

Leadership

Customer engagement

Employee development

Cross-training

Flexible schedule

Food safety certification

Professional appearance

Job description

Big Y Foods, Inc. is seeking a Department Manager at the Westport, CT deli to provide an exceptional customer experience by overseeing all deli functions. You will manage ordering, production, and daily operations while ensuring food safety and regulatory compliance.

The role requires leadership, staff development, and a flexible schedule within a caring team culture. The position emphasizes teamwork, inclusion, and adherence to company policies, with opportunities for growth and participation