Deli Department Manager — Lead Customer Experience

Big Y Foods, Inc.; Massachusetts; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement savings plan

Paid time off

Tuition assistance

Bereavement leave

Equal opportunity employer

Job summary

Big Y Foods, Inc. in Worcester, MA is seeking a Department Manager for the deli to deliver an exceptional customer experience by preparing and ensuring the freshest quality product.

You will supervise all deli functions, drive sales and operations through ordering, production, decision making, and staff engagement. You will ensure compliance with laws and company policies, participate in training and development, maintain food safety certification, and support a culture of caring.

Qualifications

• Must complete and maintain valid food safety certification.
• Must be 18 years of age.

Responsibilities

• Supervise deli department functions to achieve sales and operational results.
• Ensure freshest quality product and exceptional customer experience.
• Oversee ordering, production, decision making, and staff engagement.
• Ensure compliance with laws, policies, and safety regulations.

Job description

Big Y Foods, Inc. in Worcester, MA is seeking a Department Manager for the deli to deliver an exceptional customer experience by preparing and ensuring the freshest quality product.

You will supervise all deli functions, drive sales and operations through ordering, production, decision making, and staff engagement. You will ensure compliance with laws and company policies, participate in training and development, maintain food safety certification, and support a culture of caring.