Deli Department Leader - Elevate Quality & Service

Shaw’s and Star Market; Worcester (MA); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Weekly wages

Associate discounts

Health benefits

Paid time off

Career development

Inclusive environment

Job summary

Shaw’s and Star Market is seeking a Deli Department Manager to lead daily deli operations, drive sales, and ensure food safety, merchandising, and high service standards. You will coach and develop deli associates while managing schedules and inventory in a fast-paced environment.

The role emphasizes teamwork, leadership, and delivering a consistent, high-quality deli experience for customers across our Worcester-area stores.

Qualifications

• Experience leading a deli or fresh-food department.
• Strong customer-service mindset and teamwork.
• Ability to train, coach, and develop associates.

Responsibilities

• Oversee daily deli operations with focus on service and quality.
• Execute merchandising plans, planograms, and promotions.
• Manage inventory, ordering, and waste reporting.

Skills

Customer service

Leadership

Coaching

Training

Communication

Tools

Store systems

Job description

Shaw’s and Star Market is seeking a Deli Department Manager to lead daily deli operations, drive sales, and ensure food safety, merchandising, and high service standards. You will coach and develop deli associates while managing schedules and inventory in a fast-paced environment.

The role emphasizes teamwork, leadership, and delivering a consistent, high-quality deli experience for customers across our Worcester-area stores.