Deli Department Leader - Elevate Customer Experience

Kroger Family of Companies; Vail (CO); On-site; USD 34,000 - 49,000; Full time

Job summary

Kroger Family of Companies in Vail, Colorado seeks a dynamic deli department supervisor to lead a team and deliver exceptional customer service. The role focuses on creating an inviting workplace, coaching associates, and driving performance through clear direction and timely execution.

The supervisor will ensure proper onboarding, promote safety and food safety compliance, and coordinate scheduling to meet customer demand while upholding company standards.

Qualifications

• Effective communication or customer service skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Ability to lead other associates.
• Flexibility in work schedule.
• Successful completion of basic and supervisory skills.

Responsibilities

• Establishing an uplifting work environment where associates feel valued and engaged.
• Empowering associates to create a simple, fresh and inspired shopping experience for every customer.
• Prioritizing and planning work activities by using time efficiently.
• Identify and resolve problems by gathering information and developing alternate solutions.
• Communicate information from board meetings and huddles to associates.
• Ensure new associates are properly oriented and understand benefits.
• Support the Customer 1st team and management in achieving store goals.
• Delegate assignments with clear direction and monitor progress.
• Maintain punctuality for work and meetings; cover responsibilities when absent.
• Execute action plans and daily priorities including performance goals and best practices.

Skills

Effective communication

Knowledge of basic math

Ability to handle stressful situations

Ability to lead other associates

Flexibility in work schedule

Supervisory skills

Job description

Kroger Family of Companies in Vail, Colorado seeks a dynamic deli department supervisor to lead a team and deliver exceptional customer service. The role focuses on creating an inviting workplace, coaching associates, and driving performance through clear direction and timely execution.

The supervisor will ensure proper onboarding, promote safety and food safety compliance, and coordinate scheduling to meet customer demand while upholding company standards.