Deli Department Leader: Customer Experience Champion

Kroger; Issaquah (WA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee assistance resources

Associate discounts

Tuition reimbursement

Career growth opportunities

Job summary

Kroger's Fred Meyer division seeks a Deli Supervisor to lead a friendly, customer-focused team in Issaquah, WA. You will coach and train associates, manage performance, and uphold Kroger's standards for quality, safety, and service.

Responsibilities include running the deli, scheduling staff, driving sales, and ensuring compliance with food safety guidelines. If you value teamwork and a fast-paced environment, this role may fit you well.

Qualifications

• Effective communication/customer service skills.
• Knowledge of basic math.
• Ability to handle stressful situations.
• Ability to lead other associates.
• Flexibility in work schedule.
• Successful completion of basic and supervisory skills.

Responsibilities

• Establish an uplifting work environment where associates feel valued and engaged.
• Empower associates to create a simple, fresh and inspired shopping experience for every customer.
• Prioritizing and planning work activities by using time efficiently.
• Identify and resolve problems in a timely manner by gathering and analyzing information and developing alternate solutions.
• Communicate store and department information to associates including information from board meetings and huddles.
• Ensure new associates are properly oriented to the department and understand the benefits of working.
• Promoting corporate brands to customers and ensuring associates are educated.
• Managing the scheduling of Deli associates to provide adequate department coverage to meet customer demand.
• Providing actionable feedback to help teams and individuals grow.
• Developing/implementing a department business plan to achieve desired results.
• Supervise/coach Deli associates in the performance of their duties, complete performance reviews, provide feedback and reward associates.

Skills

Customer service

Basic math

Stress management

Leadership

Flexible schedule

Supervisory skills

Job description

Kroger's Fred Meyer division seeks a Deli Supervisor to lead a friendly, customer-focused team in Issaquah, WA. You will coach and train associates, manage performance, and uphold Kroger's standards for quality, safety, and service.

Responsibilities include running the deli, scheduling staff, driving sales, and ensuring compliance with food safety guidelines. If you value teamwork and a fast-paced environment, this role may fit you well.