Deli Department Lead: Experience, Growth & Quality

The Kroger Co.; West Bend (WI); In loco; USD 19.000 - 28.000; Tempo pieno

Descrizione del lavoro

The Kroger Co. in West Bend, Wisconsin is seeking a Deli Department professional to deliver outstanding customer experiences while maintaining a safe, clean environment and achieving department goals.

You will monitor department activities, train associates, manage scheduling, and participate in performance reviews, pricing updates, and promotions with store leadership. A strong emphasis on teamwork and customer service aligns with Kroger’s values of respect and safety.

Competenze

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.
• High School Diploma or GED is preferred.
• Any management experience is beneficial.
• Any deli/retail experience is helpful.
• Second language (speaking, reading and/or writing) preferred.

Mansioni

• Promote trust and respect among associates, with a positive attitude
• Communicate company, department, and job specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that makes customers feel welcome and valued by answering questions and suggesting products
• Inform customers of specials and offer samples to help discover new items
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve results
• Coordinate sales promotions with store management
• Educate associates about in-store promotions that affect the department
• Prepare seasonal critiques for the sales/merchandising supervisor
• Manage period promotional plans for the department
• Assist with budgeting, expense control, and profit/loss reviews
• Schedule price changes and update shelf tags
• Plan inventory processes and train associates on stock and CAO
• Ensure proper temperatures and temperature logs for cases and coolers
• Enforce safety procedures and report safety issues
• Report safety risks or illegal activity
• Adhere to laws and company guidelines
• Work cooperatively in high-paced environments and manage conflict effectively
• Provide support to customers including minors and seniors
• Perform essential job functions with or without accommodation

Conoscenze

Communication skills

Math basics

Stress management

Food handler permit

Formazione

High School Diploma or GED

Food handler permit

Descrizione del lavoro

The Kroger Co. in West Bend, Wisconsin is seeking a Deli Department professional to deliver outstanding customer experiences while maintaining a safe, clean environment and achieving department goals.

You will monitor department activities, train associates, manage scheduling, and participate in performance reviews, pricing updates, and promotions with store leadership. A strong emphasis on teamwork and customer service aligns with Kroger’s values of respect and safety.