Deli Counter Specialist - Friendly Customer Service

Hy-Vee Inc; Brookings (SD); On-site; USD 17,000 - 21,000; Full time

Job summary

Hy-Vee Inc. in Brookings, SD, is seeking a Delicatessen Clerk to handle food safely, keep the work area clean, and operate the department registers when needed. You will provide courteous, efficient service and help customers find what they need.

The role emphasizes teamwork, strong hygiene practices, and the ability to follow production lists, maintain product freshness, and assist with heavy items in a fast-paced environment.

Qualifications

• Proactive customer service and courtesy in all interactions.
• Ability to greet customers and take orders at the deli counter.
• Knowledge of basic arithmetic for handling payments.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by escorting them to products, securing items, loading/unloading heavy items, and passing along requests to improve the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call, including taking orders.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

Less than high school or equivalent experience

Job description

Hy-Vee Inc. in Brookings, SD, is seeking a Delicatessen Clerk to handle food safely, keep the work area clean, and operate the department registers when needed. You will provide courteous, efficient service and help customers find what they need.

The role emphasizes teamwork, strong hygiene practices, and the ability to follow production lists, maintain product freshness, and assist with heavy items in a fast-paced environment.