DELI/COFFEE SHOP LEAD BARISTA

Kroger; Littleton (CO); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated individual to assist in daily operations and enhance team performance. This role involves delivering outstanding customer service, training associates, and ensuring adherence to corporate policies. The company values diversity and inclusion, fostering a supportive environment that prioritizes employee well-being and growth. With a commitment to innovation and excellence, this opportunity offers a chance to make a meaningful impact in a fast-paced setting. Join a team that values care, purpose, and the spirit of community, and take the next step in your career journey!

Benefits

Healthcare

Flexible Scheduling

Counseling Services

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• 1-2 years of customer service experience and 6 months of management experience required.
• Ability to work weekends and adapt to a fast-paced environment.

Responsibilities

• Deliver excellent customer service and train associates.
• Ensure compliance with store operating standards and policies.
• Supervise and coach direct reports, conduct performance reviews.

Skills

Customer Service

Management

Organizational Skills

Fast-Paced Environment Adaptability

Education

High School Diploma or GED

Relevant Education and Experience

Job description

Assist the manager with daily operating procedures, maximize financial contribution, and supervise associate development. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety for oneself and others.

Responsibilities

1. Deliver and encourage other associates to deliver excellent customer service.
2. Train and develop associates to demonstrate all customer service and operating standards.
3. Verify that corporate policies, store operating standards, and procedures are communicated effectively, maintained, and consistently followed.
4. Demonstrate and verify adherence to all Starbucks standards.
5. Maintain health, safety, and sanitation guidelines for all products.
6. Perform and oversee the completion of cleaning and operational tasks according to the store duty rosters.
7. Ensure compliance with merchandising, stocking, rotating, product storage, ordering, and markdown standards.
8. Assist in kiosk scheduling and adjust staffing to meet store and business needs.
9. Verify accurate and consistent cash handling and register functions.
10. Ensure proper ordering and stocking of materials, supplies, and merchandise.
11. Communicate new product information effectively to associates.
12. Complete accurate, timely reports as required.
13. Successfully complete and implement advanced store training.
14. Manage store areas such as break rooms and training areas to ensure they are inviting and reflect the company's values.
15. Supervise and coach direct reports, conduct performance reviews, and provide feedback.
16. Perform essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• High school diploma or GED, plus 1-2 years of customer service experience and 6 months of management experience, or relevant education and experience.
• Minimum age of 18 (19 in Idaho).
• Ability to pass a drug test.
• Ability to work in a fast-paced environment, including weekends and any shift.
• Ability to organize and prioritize tasks and projects.
• Relevant licenses or certificates as required by law.
• Knowledge of company policies, procedures, and organizational structure.
• Related experience.

Job Info

• Job Identification: 123438
• Category: Store Operations
• Posting Date: 05/06/2025
• Location: 7901 S Broadway, Littleton, CO, 80122, US (On-site)

The Kroger Family of Companies offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities.

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We pride ourselves on creating diverse teams passionate about food and people, with a purpose to feed the human spirit. We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

People matter here. We provide the ingredients for your success at work and in life, supporting your growth with value and care. If you’re caring, purpose-driven, and eager to learn, your potential is unlimited. Whether seeking a part-time role or a new career, we invite you to apply and join our Kroger family!