DELI/COFFEE SHOP BARISTA

Kroger Family of Companies; Alvin (TX); Presencial; USD 24.000 - 30.000; A tiempo parcial

Descripción de la vacante

Kroger Family of Companies is seeking a part-time barista at our store in Texas to deliver friendly customer service, handle transactions, and craft beverages to standard. You will greet customers, suggest products, and maintain clean service areas while following store policies and safety guidelines.

Qualification highlights include a GED or high school diploma, barista certification, ability to work weekends, and strong attention to detail.

Formación

• . High school diploma or GED, plus six months of customer service experience.
• . Barista certification or training with score 90 or better
• . Ability to work in a fast-paced environment
• . Weekend shifts, any shift, and overtime as needed
• . Accuracy and attention to detail
• . Ability to organize and prioritize tasks

Responsabilidades

• Model Customer 1st behavior; deliver excellent customer service
• Greet customers, answer questions, and suggest products to meet sales goals
• Prepare espresso drinks and Coffee of the Day to standard
• Maintain cleanliness of service area and equipment
• Follow store policies and procedures
• Follow cash handling and register policies
• Follow inventory stocking and recording guidelines
• Work cooperatively in a fast-paced and sometimes stressful environment
• Ability to manage conflict in a reasonable, nonconfrontational manner with honesty
• Provide support to minors, individuals with special needs, and/or older adults
• Perform essential job functions with or without reasonable accommodation

Conocimientos

Customer service

Cash handling

Teamwork

Attention to detail

Flexible schedule

Educación

High school diploma or GED

Barista training/certification

Herramientas

POS system

Descripción del empleo

Exceed service standards by providing customers with prompt, quality coffee selection, purchase, and preparation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service

• Promote and follow company initiatives

• Greet customers, answer questions, and suggest product to enhance service and meet sales goals

• Maintain cleanliness of customer service area and equipment

• Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard

• Follow store policies and procedures

• Perform cleaning tasks in accordance with the duty rosters and cleaning standards

• Follow standards for merchandising, stocking, rotating, and storing all products

• Follow cash handling and register policies

• Follow inventory stocking and recording guidelines

• Ability to work cooperatively in high paced and sometimes stressful environment

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues

• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

• High school diploma or general education degree (GED), plus six months of experience in customer service; or combination of relevant education and experience

• Ability to complete Initial Store Training and pass barista certification with a score of 90 or better

• Ability to work in a fastpaced environment

• Ability to work weekends on a regular basis, work any shift and work overtime as needed

• Accuracy/attention to detail

• Ability to organize/prioritize tasks/projects

Desired

• Knowledge of company policies, procedures, and organizational structure

• Familiarity with industry/technical terms and processes