Summary: The Deli Clerk is responsible for providing friendly and efficient customer service while preparing, packaging, and merchandising deli products. This position maintains a clean, safe, and well-stocked deli department and ensures that all products meet quality and food-safety standards.
Requirements/Responsibilities
- Greet customers and provide courteous, helpful service.
- Slice, weigh, package, and label deli meats and cheeses according to customer requests.
- Prepare sandwiches, salads, party trays, and other deli items as required.
- Stock and rotate deli products using proper FIFO (first in, first out) procedures.
- Operate slicers, scales, ovens, fryers, and other deli equipment safely and properly.
- Maintain proper temperatures for refrigerated, hot, and prepared foods.
- Follow all food-safety, sanitation, and health regulations.
- Clean and sanitize counters, equipment, utensils, floors, and work areas throughout the shift.
- Monitor product quality, freshness, appearance, and expiration dates.
- Assist customers with product questions and make recommendations when appropriate.
- Maintain attractive and organized displays and ensure products are properly priced and labeled.
- Monitor inventory and notify management when products or supplies need to be reordered.
- Minimize waste while maintaining quality and proper portion sizes.
- Handle customer concerns professionally and refer issues to management when necessary.
- Perform other duties as assigned by management.
Qualifications
- Previous deli, grocery, food-service, or customer-service experience preferred but not required.
- Ability to provide friendly and professional customer service.
- Ability to safely operate slicers and other deli equipment after appropriate training.
- Basic knowledge of food handling and sanitation practices.
- Ability to follow instructions and work efficiently in a fast-paced environment.
- Reliable, punctual, and able to work independently or as part of a team.
- Ability to stand for extended periods and lift and move products as needed.
Working Conditions
This position requires frequent standing, walking, bending, reaching, and repetitive hand movements. Employees may work around hot and cold environments.