Deli Clerk: Fresh Prep & Customer Care

Kroger; Charleston (WV); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition reimbursement

Employee assistance program

Job summary

Kroger is seeking a Deli Clerk in Charleston, West Virginia, to deliver an outstanding customer experience through exceptional service while encouraging other associates to do the same. You will establish and maintain a safe, clean deli environment that invites customers to return.

In this role you’ll assist the department manager in reaching sales and profit goals, monitor quality standards, and embody Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Qualifications

• Outstanding customer service skills.
• Desire to gain an understanding of food production and basic cooking techniques.
• Effective communication skills and willingness to work as part of a team.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Good basic math skills.
• Ability to obtain current food handlers permit once employed.

Responsibilities

• Prepare food items for the cold case, fresh pack, salad, and hot bars per customer requests
• Measure, prepare, and mix ingredients according to the recipe, using a variety of kitchen utensils and equipment such as fryers and slicers
• Ensure that all the deli items are labeled, dated, covered, rotated, and monitored for quality and freshness
• Gain and maintain knowledge of products sold within the deli department and be able to respond to questions and make suggestions about products
• Provide excellent customer service, address the needs of customers in a timely and effective manner, and model suggestive selling techniques
• Adhere to all food safety regulations and guidelines
• Be asked to perform the essential functions of this position and other duties as assigned by the store leadership with or without reasonable accommodation

Skills

Customer service

Food handling

Job description

Kroger is seeking a Deli Clerk in Charleston, West Virginia, to deliver an outstanding customer experience through exceptional service while encouraging other associates to do the same. You will establish and maintain a safe, clean deli environment that invites customers to return.

In this role you’ll assist the department manager in reaching sales and profit goals, monitor quality standards, and embody Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.