Deli Clerk - Cosentinos Apple Market #70 - 4300 Blue Ridge Blvd Kansas City, Missouri 64133 (12p-6p

Cosentino's Food Stores; Kansas City (MO); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery store as a Deli Clerk, where you'll assist customers by providing high-quality deli products and excellent service. This entry-level full-time position requires strong customer service skills and a food handling permit. You will be responsible for food preparation, inventory management, and maintaining cleanliness in the deli area.

Qualifications

• Food handling permit required within 14 days of employment.
• Completion of ongoing training as per Cosentino's Learning Plan.

Responsibilities

• Prepare, package, and label deli products efficiently.
• Ensure cleanliness of coolers and preparation areas.
• Resolve customer complaints professionally.

Skills

Customer Service

Inventory Management

Food Handling

Communication

Math Skills

Education

High School Diploma or Equivalent

Job description

Join to apply for the Deli Clerk - Cosentinos Apple Market #70 - 4300 Blue Ridge Blvd Kansas City, Missouri 64133 (12p-6p) role at Cosentino's Food Stores.

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Position Objective

To assist customers in their shopping experience by producing the highest quality deli product possible and delivering courteous, efficient service to all deli customers.

Reporting Structure

This position formally reports to the Deli Manager.

Status

This is a non-exempt position.

Knowledge

The following is a list of any certifications, formal education, or training requirements for this position.

Essential Knowledge

• A food handling permit must be obtained within the first 14 days of employment.
• Completion of ongoing training and development as listed on the Cosentino's Learning Plan.

Non-Essential Knowledge

• A high school diploma or equivalent is preferred.

Skills

The following is a list of the basic skill requirements for this position.

Essential Job Functions

• Efficiently and accurately prepare, package and label products for sale to customers.
• Know and practice appropriate portion control in deli production and service.
• Practice effective inventory management by counting and verifying merchandise against invoices and inspecting deliveries for shortages, damages, and quality.
• Know and practice rotation procedures to ensure product dates are properly monitored.
• If performing the duties of cook, know how to prepare and cook all deli hot foods, and be able to set up the hot case for great presentation to our customers.
• Know how to prepare all cold deli items.
• Ensure all coolers, freezers, and preparation areas are clean and set up in advance for deliveries.
• Quickly unload incoming shipments and neatly stock them in their designated areas without damaging merchandise.
• Meet or exceed productivity standards to produce desired team and individual results.
• Be familiar with the items in your department so you can accurately and courteously answer customer questions.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
• Know and implement the Cosentino's Customer Service Standards.
• Able to operate, clean and maintain all equipment safely and competently.
• Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines, and safety procedures for your department and your store.
• Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrates the basic math and reading skills required for the position.

Non-Essential Job Functions

• Promote department sales by suggesting additional products and offering samples.
• Create visually pleasing display cases that promote sales and showcase the high-quality items.
• Support your company by completing additional tasks identified by management, assisting other stores or departments as needed, and gaining new skills when necessary.

Physical Abilities

The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.

Essential Abilities

• Reaching overhead with both arms up to a maximum of 74 inches, twisting at the waist and lifting objects with both hands weighing up to 5 lbs.
• Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 10 lbs.
• Standing and walking for long periods on tile, asphalt, concrete, or other hard surfaces.
• Occasionally lifting and carrying up to 35 lbs.
• Bending and squatting, at times all the way to floor level.
• Able to work in colder conditions of the grocery coolers and freezers.

Non-Essential Abilities

• Climbing a ladder, possibly up to 5ft.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time