Deli Clerk

Herbology Cannabis Co.; Palo Alto (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Herbology Cannabis Co. is seeking a reliable Deli Clerk in Palo Alto, California, to join our team and provide excellent customer service while preparing fresh food items. This union position requires a focus on food safety and sanitation practices, along with the ability to work in a fast-paced environment.

The ideal candidate will assist customers, handle deli equipment safely, and carry out food preparation tasks. Previous experience in food service is preferred but not required. Flexible schedules including evenings and weekends are expected.

Qualifications

• Previous deli, kitchen, or food service experience preferred.
• Strong customer service and communication skills.
• Basic knowledge of food safety and sanitation practices preferred.

Responsibilities

• Prepare deli and kitchen items including salads, sandwiches, and grab-and-go products.
• Provide friendly, prompt, and knowledgeable service to customers.
• Follow all food safety and sanitation guidelines.
• Receive, stock, and rotate merchandise in the deli/kitchen department.
• Work collaboratively with store and department team members.

Skills

Customer service

Food safety knowledge

Communication skills

Teamwork

Job description

About The Role

We are looking for a reliable and customer-focused Deli Clerk to join our team. This is a union position covered by the UFCW Local 5 Collective Bargaining Agreement, responsible for preparing, handling, and selling fresh food items while delivering excellent customer service in a fast-paced retail environment.

Key Responsibilities

Food Preparation & Handling

• Prepare deli and kitchen items including salads, sandwiches, hot foods, and grab-and-go products
• Slice, package, label, and stock deli products according to company standards
• Maintain proper food rotation (FIFO), freshness, and quality standards
• Operate deli equipment such as slicers, ovens, fryers, and scales safely

Customer Service

• Provide friendly, prompt, and knowledgeable service to customers
• Take orders and assist customers with product selection
• Maintain a clean and appealing service counter and display cases

Sanitation & Food Safety

• Follow all food safety and sanitation guidelines (local health department and company standards)
• Clean and sanitize work areas, equipment, and utensils
• Maintain compliance with all safety procedures and store policies

Stocking & Merchandising

• Receive, stock, and rotate merchandise in the deli/kitchen department
• Ensure proper pricing, labeling, and product presentation
• Assist with inventory control and shrink reduction

Team Support

• Work collaboratively with store and department team members
• Assist other departments as needed, consistent with classification and contract provisions
• Perform additional duties as assigned within the scope of the bargaining unit

Qualifications

• Previous deli, kitchen, or food service experience preferred but not required
• Ability to work in a fast-paced, team-oriented environment
• Strong customer service and communication skills
• Basic knowledge of food safety and sanitation practices preferred

Union & Employment Terms

• This position is covered by the UFCW Local 5 Collective Bargaining Agreement
• Wages, benefits, scheduling, and working conditions are governed by the contract
• New hires are subject to a probationary period (60 days)
• Union membership is required as a condition of employment in accordance with the agreement

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to 40–50 lbs.
• Ability to work in refrigerated and hot kitchen environments

Work Schedule

• Flexible schedule required, including evenings, weekends, and holidays
• Schedules and hours are assigned in accordance with seniority and operational needs under the union agreement