Deli Clerk

Cosentinos Group Inc; Kansas City (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the food retail sector is seeking a kitchen assistant to support customer needs in their deli department. The role involves ensuring compliance with health regulations, maintaining cleanliness, and assisting with food preparation tasks. Ideal candidates will possess strong customer service skills and the ability to perform tasks efficiently in a fast-paced environment.

Qualifications

• Food handling permit required within 14 days of employment.
• Completion of training on Cosentino’s Learning Plan.
• High school diploma preferred.

Responsibilities

• Assist customers in the kitchen and ensure food safety protocols.
• Maintain cleanliness of food prep areas and equipment.
• Stock incoming shipments appropriately.

Skills

Customer service

Verbal communication

Interpersonal skills

Basic math

Reading skills

Education

High school diploma or equivalent

Job description

Position Objective : To assist customers in their shopping experience by providing assistance in the kitchen as needed and following all sanitary and health related protocols.

Reporting Structure : This position formally reports to the Deli Manager.

Status : This is a non-exempt position.

Knowledge

The following is a list of any certifications, formal education, or training requirements for this position.

• A food handling permit must be obtained within the first 14 days of employment.
• Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.
• A high school diploma or equivalent is preferred.

Skills

The following is a list of the basic skill requirements for this position.

Essential Job Functions

• Ensure all equipment, food prep areas, dishes, and utensils are cleaned in accordance with Food Safety and Guidelines.
• Empty and clean all trash receptacles.
• Provide assistance to prep cook and kitchen as needed.
• Know and practice rotation procedures to ensure product dates are properly monitored.
• Ensure all coolers, freezers and preparation areas are clean and set up in advance for deliveries.
• Quickly unload incoming shipments and neatly stock them in their designated areas without damaging merchandise.
• Meet or exceed productivity standards to produce desired team and individual results.
• Be familiar with the items in your department so you can accurately and courteously answer customer questions.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
• Know and implement the Cosentino’s Customer Service Standards.
• Able to operate, clean and maintain all equipment safely and competently.
• Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrates the basic math and reading skills required for the position.

Non-Essential Job Functions

• Promote department sales by suggesting additional products and offering samples.
• Create visually pleasing display cases that promote sales and showcase the high quality items.
• Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

Physical Abilities

The following physical movements could potentially be part of any scheduled shift and employees will be expected to perform these actions while on duty.

• Reaching overhead with both arms up to a maximum of 74 inches, twisting at the waist and lifting objects with both hands weighing up to 5 lbs.
• Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 10 lbs.
• Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
• Occasionally lifting and carrying up to 35 lbs.
• Bending and squatting, at times all the way to floor level.
• Able to work in colder conditions of the grocery coolers and freezers.