Deli Bakery Sales & Customer Service Pro

Food Lion; Wilmington (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

Food Lion in Wilmington, DE is seeking a Customer Service Associate in the Deli Bakery Department. Provide quality service and maintain standards to maximize sales while minimizing shrink through proper use of standard practice.

The role emphasizes fast, friendly, and accurate service to ensure a positive shopping experience. You will follow manuals and safety guidelines, handle product processing and labeling, and assist with ordering, receiving, and display of merchandise.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, friendly, and accurate customer service to create a positive shopping experience.
• Follow all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Ensures proper sanitation of department, equipment and proper food handling/preparation.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions and report accidents per procedures.

Skills

Customer service

Interpersonal skills

Communication skills

Organizational skills

Willingness to learn

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Wilmington, DE is seeking a Customer Service Associate in the Deli Bakery Department. Provide quality service and maintain standards to maximize sales while minimizing shrink through proper use of standard practice.

The role emphasizes fast, friendly, and accurate service to ensure a positive shopping experience. You will follow manuals and safety guidelines, handle product processing and labeling, and assist with ordering, receiving, and display of merchandise.