Deli Bakery Operations Lead — Elevate Customer Service

Food Lion; Stanley (VA); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Food Lion in Stanley, VA, seeks a Deli Bakery HMS Department leader responsible for supporting store operations, supervising associates, and driving customer-focused service. You will collaborate with management to meet sales goals, manage labor, and ensure safety and sanitation across the department.

The role requires strong leadership, knowledge of merchandising, and a commitment to brand standards. Training will include CBT and on-the-job development to uphold Food Lion's culture and service

Qualifications

• High school graduate or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising.
• Effective communication, customer service, and selling skills.
• Ability to learn multiple tasks and technical requirements.
• Ability to use technical information to solve problems.
• Meet minimum age requirements for the role.
• National Registry of Food Safety Professionals certification or readiness to obtain within 90 days.

Responsibilities

• Oversee Deli Bakery HMS department in the absence of the Deli Manager.
• Manage daily labor and coach associates to meet productivity.
• Provide leadership to promote brand culture and customer-focused service.
• Assist in achieving budgeted financial and operating results.
• Ensure safe, clean, and compliant department operations.
• Maintain department appearance and product quality.

Skills

Team leadership

Store operations

Customer service

Communication

Multitasking

Problem solving

Age requirement

Food safety certification

Education

High school diploma or equivalent

Job description

Food Lion in Stanley, VA, seeks a Deli Bakery HMS Department leader responsible for supporting store operations, supervising associates, and driving customer-focused service. You will collaborate with management to meet sales goals, manage labor, and ensure safety and sanitation across the department.

The role requires strong leadership, knowledge of merchandising, and a commitment to brand standards. Training will include CBT and on-the-job development to uphold Food Lion's culture and service