Deli & Bakery Operations Lead

Hansen's IGA Market; Black River Falls (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Hansen's IGA Market in Wisconsin is seeking a motivated Deli Manager to oversee the bakery and deli operations, lead a small team, and ensure top quality, safety, and customer satisfaction. You will plan production, manage inventory, handle scheduling, and maintain clean, efficient displays while delivering friendly service and accurate orders in a fast-paced retail setting.

Ideal candidates have experience in food retail, strong leadership and communication skills, and are comfortable with

Qualifications

• At least 18 years of age.
• Prior supervisory or management experience in food retail/deli bakery preferred.
• Strong leadership and team-building skills.
• Excellent communication and customer service abilities.
• Proficiency in basic computer applications (email, Excel, scheduling).
• Ability to multitask in a fast-paced environment with attention to detail.
• Comfortable using measuring tools and maintaining portion accuracy.
• Able to lift 20 lbs regularly and up to 40 lbs occasionally.
• Comfortable standing for extended periods and performing physical tasks.
• Able to read, write, and perform basic math.

Responsibilities

• Oversee deli/bakery operations and team performance.
• Lead, train, and develop associates per company standards.
• Create weekly staff schedules within budgeted labor guidelines.
• Manage vendor relationships and ensure product quality.
• Analyze sales, waste, and seasonal trends to adjust production.
• Ensure proper labeling, stock rotation, and food safety compliance.
• Maintain clean, organized displays to maximize freshness.

Skills

Leadership

Team management

Customer service

Communication

Basic computer skills

Multitasking

Physical stamina

Reading & math

Tools

Slicer operation

Scale operation

Mixer operation

Job description

Hansen's IGA Market in Wisconsin is seeking a motivated Deli Manager to oversee the bakery and deli operations, lead a small team, and ensure top quality, safety, and customer satisfaction. You will plan production, manage inventory, handle scheduling, and maintain clean, efficient displays while delivering friendly service and accurate orders in a fast-paced retail setting.

Ideal candidates have experience in food retail, strong leadership and communication skills, and are comfortable with