Deli Bakery Lead

Meijer Inc.; Grand Rapids (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Paid parental leave

Paid education assistance

Team member discount

Development programs

Job summary

Meijer Inc. is seeking a full-time Deli/Bakery Leader to direct operations, guide team members, and ensure exceptional customer service. You will oversee food preparation, quality, safety compliance, inventory management, and displays while mentoring staff and upholding Meijer standards.

The role emphasizes teamwork, leadership, and a commitment to safe, high-quality products in a fast-paced retail environment. Prior food-handling experience and a Food Handler Certification are preferred.

Qualifications

• Customer service mindset with strong engagement and empathy.
• Clear verbal and written communication skills.
• Ability to influence peers and lead a team to meet goals.

Responsibilities

• Lead Deli/Bakery operations, guiding daily tasks and staff.
• Ensure food quality, safety, and proper temperature controls.
• Oversee preparation of fresh foods and display quality standards.
• Manage inventory, stock levels and pricing accuracy.
• Maintain cleanliness and safety standards across work areas.
• Mentor teammates and support training to meet service goals.

Skills

Customer service

Communication

Influence others

Team leadership

Rapport building

Food safety awareness

Education

Food Handler Certification

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!Meijer RewardsWeekly payScheduling flexibilityPaid parental leavePaid education assistanceTeam member discountDevelopment programs for advancement and career growthPlease review the job profile below and apply today!Full-Time Opportunity, Open AvailabilityProvides direction related to operations, processes, and conditions of the Deli/Bakery area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.What you’ll be doing:Food Quality & Safety: Inspect and reject substandard produce, maintain proper temperature control, verify expiration dates, and dispose of unsellable items.Customer Service: Serve as a front-line representative, engaging customers with a positive attitude and ensuring their needs are met.Food Preparation & Service: Oversee the preparation of fresh foods, baked goods, and deli items; ensure presentation and quality meet company standards.Inventory & Stocking: Ensure shelves and counters are stocked with fresh, high-quality products; manage inventory levels and reorder points.Cleaning & Maintenance: Conduct detailed cleaning of work areas, equipment, and displays; maintain food safety standards.Problem Solving: Address customer complaints, resolve service issues, and ensure smooth daily operations.Communicating with team members and assigning daily work tasks.Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.Operating powered equipment, where applicable.Participating in period end inventories, where applicable, to help achieve goals.May be required to act in Lead capacity in other departments throughout the storeThis job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.What You Bring with You (Qualifications):Passion for customer service with total engagement that conveys approachability to customers and fellow team members.Initiates interactions with customers and peers.Excellent verbal and written communicationRetail or other customer service experience preferredCreative thinking skillsAbility to influence othersAbility to quickly build rapport and gain customer confidence to create repeat businessAbility to lift, carry, push, pull, bend and twist while handling productExperience executing plansPositive influence to create a strong team environment.A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.Experience in fresh food, deli, or bakery operations preferred.Food Handler Certification required.Ability to work independently and as part of a team.Knowledge of food safety regulations and quality control.