DELI-BAKERY/DEPT LEADER

Kroger; Washington (IN); On-site; USD 36,000 - 56,000; Full time

Job summary

The Kroger Co. is seeking a Deli/Bakery Department Supervisor to lead daily operations, ensure a clean, safe, and welcoming environment, and drive sales and quality standards. You will oversee all department activities, train associates, and implement merchandising and promotional plans to meet performance goals.

Responsibilities include enforcing safety regulations, managing schedules, coordinating inventory, and maintaining temperature logs. A strong service mindset and teamwork are essential.

Qualifications

• Must be 18 years of age.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Adhere to local, state, and federal laws, safety and food regulations.
• Train and develop associates and participate in performance appraisals.
• Promote trust and respect among associates.
• Communicate department information to associates.
• Set performance goals and empower staff to meet targets.
• Develop scheduling to manage customer volume during hours of operation.
• Create an inviting environment and assist customers with questions or product selection.
• Slice deli meats and cheeses to order using proper equipment.
• Inform customers of Deli/Bakery specials and offer samples.
• Operate deli equipment per company guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Develop and implement a department business plan.
• Implement merchandising and promotional plans for the department.
• Keep staff updated with ads and promotions.
• Monitor and control department expenses.
• Take action on financial reports.
• Monitor inventory and note discrepancies.
• Schedule price changes and update shelf tags.
• Plan, organize and supervise the inventory process.
• Maintain proper temperatures in cases and coolers with logs.
• Reinforce safety programs and report unsafe conditions.
• Perform preventive maintenance and report needed repairs.
• Report safety risks and incidents, including theft or fraud.

Skills

Effective communication

Basic math

Food handlers permit

Deli experience

Second language

Job description

Job Description

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli/Bakery department. Support the day-to-day functions of the Deli/Bakery operations. Embrace the Customer 1ststrategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety

Job Description

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli/Bakery department. Support the day-to-day functions of the Deli/Bakery operations. Embrace the Customer 1ststrategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety

Responsibilities

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and participate in the performance appraisal process.
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store.
• Slice deli meats and cheeses or Bakery items customers' requests using proper deli equipment in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Inform customers of Deli/Bakery specials and offer samples.
• Use all equipment in deli such as the fryer, rotisary, heat lamps, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Develop and implement a department business plan to achieve desired results.
• Implement merchandising promotional plan for the department.
• Keep entire department staff current with present, future, seasonal and special ads.
• Monitor and control expenses for the department.
• Take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Schedule appropriately for price change activity including shelf tags and promotional signs.
• Plan, organize and supervise the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit once employed

Desired

• Deli experience
• Second language (speaking, reading and/or writing)