DELI-BAKERY/DEPT LEADER

Smith's Food & Drug Centers; Columbia Falls (MT); On-site; USD 34,000 - 42,000; Full time

Job summary

Smith's Food & Drug Centers in Columbia Falls, MT is seeking a Deli/Bakery Supervisor to lead daily operations, ensure food safety, and deliver outstanding customer service. You will direct all functions of the Deli/Bakery department, support staff, and execute the department plan to meet sales and quality goals while upholding the Company's values of respect, integrity, and safety.

Work includes training associates, managing inventory, scheduling, and enforcing safety procedures to maintain

Qualifications

• Must be at least 18 years old.
• Effective communication skills.
• Knowledge of basic math.
• Current food handlers permit once employed.
• Well-suited for Deli/Bakery environments.

Responsibilities

• Direct and supervise all functions for the Deli/Bakery department.
• Support the day-to-day functions of the Deli/Bakery operations.
• Create outstanding customer experiences through service excellence.
• Establish and maintain a safe, clean, and fresh environment.
• Monitor sales, quality, and compliance with safety standards.
• Train and develop associates; manage scheduling and inventory.

Skills

18 years of age

Effective communication

Basic math

Food handlers permit

Job description

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Deli/Bakery department. Support the day-to-day functions of the Deli/Bakery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Minimum

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handlers permit once employed

Desired

• Deli experience
• Second language (speaking, reading and/or writing)
• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and participate in the performance appraisal process.
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and make suggestions regarding products sold within the department and throughout the store.
• Slice deli meats and cheeses or Bakery items customers' requests using proper deli equipment in the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Inform customers of Deli/Bakery specials and offer samples.
• Use all equipment in deli such as the fryer, rotisary, heat lamps, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Develop and implement a department business plan to achieve desired results.
• Implement merchandising promotional plan for the department.
• Keep entire department staff current with present, future, seasonal and special ads.
• Monitor and control expenses for the department.
• Take appropriate action on all financial reports.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Schedule appropriately for price change activity including shelf tags and promotional signs.
• Plan, organize and supervise the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.