Deli Bakery Department Lead

Meijer; Kalamazoo (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company that values its team members and community! This role emphasizes customer service excellence while providing opportunities for personal growth and development. You will engage with customers, mentor peers, and ensure the highest standards of service and product quality. With a culture that champions diversity and inclusion, you will be part of a supportive environment that encourages initiative and teamwork. If you're passionate about making a difference and fostering a positive shopping experience, this is the perfect opportunity for you.

Benefits

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Qualifications

• Passion for customer service and approachability.
• Excellent verbal and written communication skills.

Responsibilities

• Engaging peers to provide the best shopping experience.
• Mentoring and coaching team members for success.
• Monitoring product freshness and compliance with standards.

Skills

Customer Service

Communication Skills

Team Leadership

Creative Thinking

Retail Experience

Job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth, and development. Consider joining our family—take care of your career and your community!

Meijer Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Paid education assistance

• Team member discount

• Development programs for advancement and career growth

Please review the job profile below and apply today!

What you'll be doing:

• Engaging peers to provide the best possible shopping experience for our customers, including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded, and the area is maintained to Meijer standards, with team members completing required trainings.
• Supporting training of new team members and cross-training high-potential talent, providing peer coaching on responsibilities and standards to positively impact productivity.
• Collaborating with leadership on department scheduling to focus on team engagement, customer service, store sales, and profitability.
• Monitoring product freshness through rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations, working safely in line with 200% accountability.
• Leading team members in ordering, receiving, stocking, pricing, and product display where applicable.
• Creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating registers and handling cash when needed.
• Operating powered equipment where applicable.
• Participating in period-end inventories to help achieve goals.
• Potentially acting in Lead capacity in other departments as required.
• This profile is not exhaustive; other duties may be assigned as needed.

What You Bring with You (Qualifications):

• A passion for customer service with approachability for customers and team members.
• Initiative to interact with customers and peers.
• Excellent verbal and written communication skills.
• Retail or other customer service experience preferred.
• Creative thinking skills.
• Ability to influence others.
• Ability to quickly build rapport and gain customer confidence for repeat business.
• Physical ability to lift, carry, push, pull, bend, and twist while handling products.
• Experience in executing plans.
• A positive influence to foster a strong team environment.
• Commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.