Deli Bakery Customer Service Specialist

Food Lion; Virginia; Hybrid; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Deli/Bakery team member to deliver quality customer service and maintain product standards in a fast‑paced department. You will ensure proper sanitation, accurate labeling, and safe handling of food while following company guidelines and training requirements.

The role emphasizes teamwork and adherence to store policies to minimize shrink. As part of Food Lion’s team, you will interact with customers, complete training modules, and carry out duties across ordering,

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

• Provide fast, friendly, and accurate customer service to create a positive shopping experience.
• Maintain proper sanitation and food handling in the deli bakery department.
• Follow company manuals for processing, labeling and merchandise display.
• Comply with safety guidelines and report accidents per procedures.
• Complete required CBT, training packets and training aids.

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion is seeking a Deli/Bakery team member to deliver quality customer service and maintain product standards in a fast‑paced department. You will ensure proper sanitation, accurate labeling, and safe handling of food while following company guidelines and training requirements.

The role emphasizes teamwork and adherence to store policies to minimize shrink. As part of Food Lion’s team, you will interact with customers, complete training modules, and carry out duties across ordering,