Deli Bakery Customer Service Specialist

Food Lion; Mount Airy (NC); Presencial; USD 17.000 - 21.000; Jornada completa

Descripción de la vacante

Food Lion is seeking a Deli Bakery team member in Mount Airy, NC to provide quality customer service within the Deli Bakery Department. You will assist customers, maintain standards, and maximize sales through friendly service while minimizing shrink through proper practices.

The role requires strong interpersonal and organizational skills, ability to learn multiple tasks, and adherence to safety and company guidelines. Training will be provided; physical requirements apply.

Formación

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsabilidades

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Ensures proper sanitation of department, equipment and proper food handling/preparation.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned

Conocimientos

Interpersonal skills

Customer service orientation

Communication skills

Ability to learn tasks

Attention to detail

Educación

High school diploma or equivalent

Descripción del empleo

Food Lion is seeking a Deli Bakery team member in Mount Airy, NC to provide quality customer service within the Deli Bakery Department. You will assist customers, maintain standards, and maximize sales through friendly service while minimizing shrink through proper practices.

The role requires strong interpersonal and organizational skills, ability to learn multiple tasks, and adherence to safety and company guidelines. Training will be provided; physical requirements apply.