Deli & Bakery Customer Service Associate

Food Lion; Waynesboro (VA); On-site; USD 26,000 - 36,000; Full time

Job summary

Food Lion in Waynesboro, VA is seeking a Deli/Bakery Associate to provide quality customer service, maintain sanitation standards, and follow company procedures for ordering, receiving, preparation and display of merchandise. You will work in a fast-paced environment with emphasis on accuracy and safety.

The role requires following Food Lion policies, using ACIS/CAO tools, and completing required CBT and training.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Ensures proper sanitation of department, equipment and proper food handling/preparation
• Understand and use company tools such as ACIS and CAO
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Customer Service

Communication

Organizational Skills

Learning Multiple Tasks

Education

High School Diploma or Equivalent

Tools

ACIS

CAO

Job description

Food Lion in Waynesboro, VA is seeking a Deli/Bakery Associate to provide quality customer service, maintain sanitation standards, and follow company procedures for ordering, receiving, preparation and display of merchandise. You will work in a fast-paced environment with emphasis on accuracy and safety.

The role requires following Food Lion policies, using ACIS/CAO tools, and completing required CBT and training.