Deli & Bakery Customer Experience Specialist

Food Lion; Irmo (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Irmo, SC is seeking a Deli Bakery Associate to provide quality customer service, maintain standards, and maximize sales through friendly service. You will uphold Food Safety practices, assist with product preparation, and support a clean, organized department within policy guidelines.

The role requires attending CBT and training programs, wearing the required uniform, and working to ensure a positive shopping experience for customers while maintaining a neat appearance and

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Ensures proper sanitation of department, equipment and proper food handling/preparation
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned

Job description

Food Lion in Irmo, SC is seeking a Deli Bakery Associate to provide quality customer service, maintain standards, and maximize sales through friendly service. You will uphold Food Safety practices, assist with product preparation, and support a clean, organized department within policy guidelines.

The role requires attending CBT and training programs, wearing the required uniform, and working to ensure a positive shopping experience for customers while maintaining a neat appearance and