Deli & Bakery Customer Experience Pro

Food Lion; Summerville (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Summerville, SC, is seeking a friendly Deli Bakery Team Member to provide quality customer service and maintain department standards. You will help with product processing, display, and food safety to ensure an enjoyable shopping experience.

The role emphasizes accurate service, teamwork, and adherence to policies. Prior retail or deli experience is helpful but not required; you will learn new tasks and operate store tools in a dynamic environment.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Ensures proper sanitation of department, equipment and proper food handling/preparation.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform, complete with name badge, when on duty, neat and clean in appearance.
• Complete CBT, Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Problem solving

Willingness to learn

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Summerville, SC, is seeking a friendly Deli Bakery Team Member to provide quality customer service and maintain department standards. You will help with product processing, display, and food safety to ensure an enjoyable shopping experience.

The role emphasizes accurate service, teamwork, and adherence to policies. Prior retail or deli experience is helpful but not required; you will learn new tasks and operate store tools in a dynamic environment.