Deli & Bakery Customer Experience Pro

Food Lion; Greenville (NC); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

Food Lion is seeking a Deli/Bakery Team Associate to deliver quality customer service and maintain department standards in a fast-paced store environment. You will assist with product handling, pricing, stocking and food safety while upholding Food Lion's policies and procedures.

The role emphasizes teamwork, adaptability, and attentiveness to customer needs while ensuring accurate order fulfillment and safe, sanitary operation of the department.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Follows all technical manuals for processing of product, label placement, etc.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Ensures proper sanitation of department, equipment and proper food handling/preparation.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.

Skills

Customer service

Interpersonal skills

Communication

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Food Lion is seeking a Deli/Bakery Team Associate to deliver quality customer service and maintain department standards in a fast-paced store environment. You will assist with product handling, pricing, stocking and food safety while upholding Food Lion's policies and procedures.

The role emphasizes teamwork, adaptability, and attentiveness to customer needs while ensuring accurate order fulfillment and safe, sanitary operation of the department.