Deli & Bakery Customer Experience Associate

Kroger Family of Companies; Xenia (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies is seeking a deli team member to deliver outstanding customer service, and to assist with deli, bakery, and Bistro item preparation in a safe, clean environment. You will interact with customers, answer questions, and ensure quality and portion accuracy according to standards.

Prepare and stock deli products, slice to order, and suggest items to customers while maintaining food safety guidelines in a fast-paced store setting. 18+ and basic math skills required.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Must be at least 18 years of age.
• Retail experience
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Create an environment welcoming customers and answering questions.
• Gain knowledge of products and respond to questions.
• Slice deli meats and cheeses to customers' requests using proper equipment.
• Prepare deli/bakery/bistro items per customer requests.
• Offer product samples to help customers discover items.
• Provide customers with fresh products and correct portions.
• Recommend deli/bakery/bistro items to meet customer needs.
• Adhere to safety procedures and food safety regulations.
• Report discrepancies and maintain temperature logs.

Skills

Effective communication

Stress management

Basic math

Customer service

Teamwork

Conflict resolution

Job description

Kroger Family of Companies is seeking a deli team member to deliver outstanding customer service, and to assist with deli, bakery, and Bistro item preparation in a safe, clean environment. You will interact with customers, answer questions, and ensure quality and portion accuracy according to standards.

Prepare and stock deli products, slice to order, and suggest items to customers while maintaining food safety guidelines in a fast-paced store setting. 18+ and basic math skills required.