DELI-BAKERY/CLERK

Kroger Co.; Laurel (MS); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Co. in Laurel, MS is seeking a Deli Clerk to help customers and keep the deli area welcoming. You will slice meats and cheeses, prepare deli/bakery items, answer questions about products, and ensure accurate portion sizes.

This role requires ability to handle stressful situations, strong communication, and basic math. A minimum age of 18 is required. Prior retail or deli experience is a plus.

Qualifications

• Handle stressful situations effectively.
• Communicate effectively with customers and associates.
• Demonstrate basic math skills for transactions and inventory.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers; answer product questions.
• Slice deli meats and cheeses to customer requests with proper equipment.
• Prepare deli/bakery items per customer requests using proper equipment.
• Offer samples to help customers discover products.
• Maintain product quality and correct portion sizes to prevent shrink.
• Use deli equipment, ensure temperatures and logs are maintained.
• Label, stock and inventory department merchandise and report discrepancies.

Skills

Stress management

Communication

Basic math

Age 18+

Job description

RESPONSIBILITIES

• Promote trust and respect among associates

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

• Slice deli meats and cheeses to customer's requests using proper deli equipment.

• Prepare deli/bakery/bistro items per customer requests using proper bakery equipment.

• Offer product samples to help customers discover new items or products for which they inquire about.

Inform customers of deli/bakery/bistro specials.

• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.

• Recommend deli/bakery/bistro items to customers to ensure they get the products they want and need.

• Use all equipment in deli/bakery/bistro such as the refrigerators, freezers, slicers, and ovens according to company guidelines.

• Prepare food to company standards.

• Adequately prepare, package, label and inventory ingredients in merchandise.

• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe and all other equipment within the department.

• Label, stock and inventory department merchandise.

• Report product ordering/shipping discrepancies to the department manager.

• Display a positive attitude.

• Stay current with present, future, seasonal and special ads.

• Adhere to all food safety regulations and guidelines.

• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

• Notify management of customer or employee accidents.

• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

• Ability to handle stressful situations

• Effective communication skills

• Knowledge of basic math (counting, addition, and subtraction)

• Must be at least 18 years of age.

Desired

• Retail experience

• Second language (speaking, reading and/or writing)