DELI-BAKERY/CLERK

Kroger Co.; Columbus (MS); On-site; USD 17,000 - 25,000; Part time

Job summary

Kroger Co. in Columbus, MS is hiring for a deli department role. You will assist customers, slice deli meats and cheeses, prepare deli/bakery/bistro items, and ensure product quality and safety.

A friendly, accurate, and efficient approach helps customers feel welcome and valued. The position requires at least 18 years old, basic math skills, and effective communication. Previous retail experience and a second language are a plus.

Qualifications

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Must be at least 18 years of age
• Retail experience
• Second language (speaking, reading and/or writing)

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome, important and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions, offering suggestions.
• Slice deli meats and cheeses to customer requests using proper deli equipment.
• Prepare deli/bakery/bistro items per customer requests with proper equipment.
• Offer product samples to help customers discover new items or products.
• Inform customers of deli/bakery/bistro specials.
• Provide customers with fresh products in correct portions to prevent shrink.
• Recommend deli/bakery/bistro items to ensure customers get desired products.
• Use all deli equipment according to company guidelines.
• Prepare food to company standards.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads.
• Adhere to food safety regulations and maintain temperatures.
• Reinforce safety programs and report unsafe conditions.
• Inspect equipment and report repairs.
• Notify management of accidents and safety risks.
• Report all safety risk, illegal activity (robbery/theft/fraud).
• Work cooperatively in fast-paced and sometimes stressful environments.
• Manage conflicts professionally.
• Maintain honesty and integrity with customer and business information.
• Follow directions and seek help to resolve issues.
• Assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without accommodation.

Job description

RESPONSIBILITIES

• Promote trust and respect among associates

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.

• Slice deli meats and cheeses to customer's requests using proper deli equipment.

• Prepare deli/bakery/bistro items per customer requests using proper bakery equipment.

• Offer product samples to help customers discover new items or products for which they inquire about.

Inform customers of deli/bakery/bistro specials.

• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.

• Recommend deli/bakery/bistro items to customers to ensure they get the products they want and need.

• Use all equipment in deli/bakery/bistro such as the refrigerators, freezers, slicers, and ovens according to company guidelines.

• Prepare food to company standards.

• Adequately prepare, package, label and inventory ingredients in merchandise.

• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.

• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe and all other equipment within the department.

• Label, stock and inventory department merchandise.

• Report product ordering/shipping discrepancies to the department manager.

• Display a positive attitude.

• Stay current with present, future, seasonal and special ads.

• Adhere to all food safety regulations and guidelines.

• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

• Notify management of customer or employee accidents.

• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

• Ability to handle stressful situations

• Effective communication skills

• Knowledge of basic math (counting, addition, and subtraction)

• Must be at least 18 years of age.

Desired

• Retail experience

• Second language (speaking, reading and/or writing)