Deli Associate - WBL

Kowalski; Saint Paul (MN); On-site; USD 30,000 - 38,000; Full time

Job summary

Kowalski’s Deli in Minnesota is seeking a motivated team member to join the deli department on site. You will assist with meat and cheese case, hot foods, and salad display, slice meats and cheeses to Kowalski’s standards, and help provide an exceptional shopping experience.

You will greet customers, answer questions, and maintain cleanliness and sanitation. Regular shifts require punctuality, full uniform, and adherence to food safety procedures.

Qualifications

• Ability to lift/carry 70 pounds with proper technique.
• Push/pull heavy loads as part of daily tasks.
• Good judgment and decision-making skills.
• Excellent social skills and verbal interaction.

Responsibilities

• Greet customers and assist with deli products.
• Slice meats and cheeses to Kowalski’s standards.
• Maintain cleanliness, sanitation and organization of deli areas.
• Process orders, manage labeling and price, record shrink.
• Assist with catering orders and training new employees.

Skills

Social skills

Verbal interaction

Decision-making

Reading memorization

Tools

Pallet jack

Box cutter

Carts

Meat slicer

Scale

Knives

Job description

Primary Objective: To fulfill my role as a governing member and active citizen.Position functions and work direction are provided by Deli Manager, Store Manager, Assistant Store Manager, Manager on Duty (MOD).Active CitizenshipUnderstand your role as an active citizen in helping build right relationships with customers, coworkers, managers and vendors by communicating effectively and maintaining a positive relationship.Take an active role in identifying opportunities and barriers by engaging with the proper stakeholder(s) to close gaps and create change.Create an abundant and just environment by attending and participating in governing meetings.Take on a civic identity to sustain the civic infrastructure by familiarizing yourself with Kowalski’s core curriculum (Kowalski’s Employee Handbook, ACT training, POD training, and technical training).Continue to educate yourself and others around Active Citizenship and Points of Difference.Public Appearance and BehaviorExceed customers’ expectations by creating an exceptional shopping experience by greeting the customer, eye contact, always offering assistance, and thanking them.It is your responsibility to arrive on time and in full uniform for all scheduled shifts (refer to Attendance, Uniform, Hair Restraint, Jewelry, and Nail Policies).Follow proper radio and phone etiquetteKnowledge of Deli Standards, Procedures and Job ExpectationsPromote products through suggestive selling (samples, suggestions, product information).Understanding timeliness and prioritizing tasks in all aspects of the department.Deli Meat and Cheese Case, Hot Food Cases, Salad Case, Salad Bar, Self Service Cases and Displays:Assist with food preparation and slicing meats and cheese according to Kowalski’s Deli Standards.Ensure proper handling, sanitation, freshness, and quality of all products.Ensure all areas are fresh, full, rotated, clean, and appealing to the customer.Process orders with proper quality, quantity, labeling, and price.Properly record shrink.Catering and specialty orders:Be familiar with Kowalski’s Catering and Party Tray Brochure.Assist and take customers’ orders.Assist with preparation of trays for catering orders and special orders.Maintaining the Cleanliness of the Deli:Break down, wash, and sanitize all equipment (cases, prep-tables, ovens, fryers etc.).Assist and maintain organization of backroom, coolers and freezers (overstock and supplies).Sweep and mop the floor, as needed.Assist with dishwashing.Product Receiving:Ensure piece count matches invoice.Monitor product quality.Place product under refrigeration immediately.Miscellaneous tasks assigned by the deli manager or store manager:Assist with merchandising, pricing procedures.Assist in training new employees.Additional duties the manager assigns.Functional RequirementsPhysicalLift/carry 5 - 70 pounds following proper lifting techniques.Push/pull 200 - 1000 pounds.Equipment operationPallet jackBox cutterCartsMeat slicerScaleKnivesReaching, standing, stooping, bending, turning, walking, ladder climbing, lifting etc.MentalGood judgment and decision-making skills.Excellent social skills and verbal interaction.Reading and memorization.EnvironmentalExposure to cold temperatures (0 – 40 degrees).Safety and SecuritySDS Book awareness and location.AWAIR and Right to Know program.Global Harmonization program.Follow PCI Compliance standards.Notify Manager on Duty in the case of theft, shoplifting, accidents, injuries, or unusual behavior.Use of personal protective devices as instructed (i.e. oven mitts).Follow all food safety and sanitation procedures (handwashing, glove use, temperature logs, product handling etc.).