Deli Associate

The Winn-Dixie Company; Pensacola (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading grocery retailer in Pensacola, Florida, is seeking a Bakery Department Associate. This role involves daily operations, ensuring product quality and freshness, and providing excellent customer service. You will assist with inventory management and uphold safety and compliance standards within the deli environment. Ideal candidates should have a high school diploma or GED, be at least 18 years old, and have strong customer service skills. Varied shifts are available, and occasional travel may be required.

Qualifications

• Must be at least 18 years of age.
• Authorization to work in the United States or ability to obtain it.
• Successful completion of pre-employment drug testing and background check.

Responsibilities

• Promote customer confidence and loyalty through consistent service.
• Ensure product availability, freshness, and quality.
• Adhere to safety and food handling practices.

Skills

Customer service skills

Interpersonal skills

Communication skills

Education

High School / GED

Tools

Deli equipment

Cleaning supplies

Job description

Job Summary

Assists in the daily operations of the bakery department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.

Essential Responsibilities

Service

Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty. Delivers daily conditions that meet the company’s expectations for at‑shelf product availability, freshness, quality and value. Offers product samples, answers product questions and offers customers assistance in finding or suggesting products. Ensures customer requests and special orders are fulfilled.

Leadership (20%)

Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Adheres to all local, state, and federal laws, and company guidelines.

Financial (10%)

Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Prepares, packages, labels, and displays products for sale. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy.

Compliance/Safety (10%)

Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, USDA & COOL, DOA. Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risks, illegal activity including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized. Ensures equipment is in good repair; reports and assists with remediation (e.g., lock out/tag out) of safety hazards within the department.

Disclaimer

Performs other job‑related duties as assigned.

Qualifications

• Education: High School / GED (Required). Language(s) required: English. Language(s) preferred: Spanish.
• Relevant Experience: Supervisory experience 0–3 years minimum.
• Knowledge, Skills & Abilities: Must be 18 years of age. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre‑employment drug testing and background check. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Operate deli equipment (e.g., slicer, oven, scale, knives, box cutter and pricing gun) according to company guidelines.

Environmental Factors

Retail – Deli: Physical Demands – regular standing or walking, manual dexterity, tactile senses, repetitive movements. May be required to reach at waist level or overhead, carry, push, or lift loads up to stated weights, occasionally sit, balance, kneel, crouch and climb up to 10 ft. Working Conditions – indoor, outdoor, cold, freezing, heated, wet/humid. Safety Risk Factors – twist neck, walk on slippery or cluttered surface, work with hazardous equipment, exposed to sharp objects, occasional noise, irritants, dust, fumes, sprays, hazardous cleaning solutions. Required Equipment: cleaning supplies, register, pricing gun, scales, scanner, material handling equipment, etc. Personal Protective Equipment: goggles, gloves, cutting gloves, fryer gloves, oven gloves, back brace. Lifting Requirement: 50 lbs. Pulling Requirement: 250 lbs.

Travel & Overnight

Travel Percent: Occasional. Overnight: No.

Shift(s)

Varied shifts.