Deli and Bakery Lead

Meijer Inc.; North Olmsted (OH); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Ohio is seeking a dedicated Team Leader to guide day-to-day store operations, elevate customer service, and coach associates to meet sales goals and maintain Meijer standards.

You will schedule, mentor, and collaborate with leadership to ensure a safe, efficient, and welcoming shopping experience for every guest, while upholding our commitment to inclusion and teamwork.

Qualifications

• Prior retail or customer-service experience required.
• Strong verbal and written communication skills.
• Ability to lead, mentor and influence others.
• Commitment to an inclusive environment and teamwork.
• Comfort with lifting, bending and stocking tasks as needed.

Responsibilities

• Engage peers to provide the best possible shopping experience, including checkout.
• Communicate with team and assign daily work tasks.
• Mentor and coach team members to exceed sales goals.
• Support training and cross-training of staff.
• Assist with department scheduling to improve engagement and performance.
• Lead ordering, receiving, stocking, pricing and product display where applicable.
• Uphold food safety and safe work practices.

Skills

Customer service

Retail experience

Communication

Team leadership

Coaching

Influence others

POS/Cash handling

Safety compliance

Inventory display

Diversity & inclusion

Tools

POS system

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! **Meijer Rewards*** Weekly pay* Scheduling flexibility* Paid parental leave* Paid education assistance* Team member discount* Development programs for advancement and career growthPlease review the job profile below and apply today!Provides direction related to operations, processes, and conditions of their area. Plans, guides, and empowers team members in the day-to-day operation of the department. Sets example for those in their department by modeling exceptional customer experience. Possesses the ability to help achieve department goals and influence their peers to create a continued winning strategy.**What you’ll be doing:*** Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.* Communicating with team members and assigning daily work tasks.* Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.* Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.* Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.* Ensuring freshness of products by closely monitoring execution of rotation and dating policies.* Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.* Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.* Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.* Operating a register and cash handling when needed.* Operating powered equipment, where applicable.* Participating in period end inventories, where applicable, to help achieve goals.* May be required to act in Lead capacity in other departments throughout the store* This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.**What You Bring with You (Qualifications):*** Passion for customer service with total engagement that conveys approachability to customers and fellow team members.* Initiates interactions with customers and peers.* Excellent verbal and written communication* Retail or other customer service experience preferred* Creative thinking skills* Ability to influence others* Ability to quickly build rapport and gain customer confidence to create repeat business* Ability to lift, carry, push, pull, bend and twist while handling product* Experience executing plans* Positive influence to create a strong team environment.* A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.