Deli and Bakery Lead

Meijer; Kenosha (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a team member to provide an exceptional checkout experience and engage customers with friendly, proactive service. You will collaborate with peers, mentor teammates, and help train new staff while upholding safety and daily standards.

Responsibilities include scheduling, store ops, product rotation, and accurate cash handling, with opportunities for growth within the Meijer family.

Qualifications

• Passion for customer service and total engagement.
• Excellent verbal and written communication.
• Retail or customer service experience preferred.
• Creativity and ability to influence others.
• Ability to quickly build rapport with customers to create repeat business.

Responsibilities

• Engage peers to provide the best possible shopping experience and checkout.
• Communicate with team and assign daily tasks.
• Mentor and coach team members to meet customer service and sales goals.
• Assist with training new team members and cross-training.
• Assist with department scheduling to improve engagement and store profitability.
• Ensure product freshness and proper rotation.
• Support food safety standards and safe working practices.
• Lead tasks such as ordering, receiving, stocking, pricing, and display where applicable.
• Contribute to a culture that values diversity, equity, and inclusion.
• Operate register and handle cash when needed.

Skills

Customer service

Communication

Retail experience

Interpersonal skills

Influence others

Rapport building

Creativity

Job description

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

What you'll be doing:

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

What You Bring with You (Qualifications):

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication
• Retail or other customer service experience preferred
• Creative thinking skills
• Ability to influence others
• Ability to quickly build rapport and gain customer confidence to create repeat business
• Ability to lift, carry, push, pull, bend and twist while handling product
• Experience executing plans
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.