Degree Completion Specialist

University of Alaska; Anchorage (AK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition waivers

Retirement options

Paid holidays

Annual leave

Job summary

University of Alaska Anchorage (UAA) invites applications for a Degree Completion Specialist in the Office of the Registrar. The role focuses on maintaining the DegreeWorks auditing system, advising students, faculty, and advisors on graduation requirements, and ensuring accurate degree data.

The ideal candidate has strong analytical and communication skills, experience with Banner, DegreeWorks, MS Office, and Google Workspace, and a commitment to customer service in a fast-paced environment.

Qualifications

• Bachelor's degree in related field with two years relevant experience or equivalent.
• Experience in higher education or service setting is preferred.
• Familiarity with DegreeWorks, Banner, MS Office and Google Workspace is advantageous.

Responsibilities

• Manage and maintain DegreeWorks auditing system.
• Serve as subject matter expert on graduation processes and degree requirements.
• Evaluate and award degrees; perform data analysis and reporting.
• Assist with NCAA eligibility certification.
• Review curriculum changes to implement in DegreeWorks.

Skills

Analytical skills

Strong organizational skills

Detail-oriented

Team-oriented

Customer service

Database & CMS exposure

Education

Bachelor's degree in related field

Tools

Banner

DegreeWorks

Microsoft Office

Google Workspace

Job description

The University of Alaska Anchorage (UAA) welcomes applications for the position of Degree Completion Specialist in the Office of the Registrar. We are looking for a highly-motivated, team-oriented individual with strong organizational skills, an attention to detail, and previous exposure to database and content management software. Applicants should appreciate the structure policies and regulation provide and be ready to operate in a fast-paced, technology-rich environment aimed at generating efficiencies. This position plays a key role in maintaining the integrity of the student record and providing a high standard of customer service.

As the Degree Completion Specialist, you will manage and maintain UAA's degree auditing system, DegreeWorks. The specialist is a key resource for students, faculty, and advisors regarding graduation processes, academic regulations, and degree requirements. This position serves as a subject matter expert, responsible for coding and updating over 100 academic programs, collaborating with internal and external stakeholders to ensure system accuracy and efficiency. Responsibilities include evaluating and awarding degrees, providing data analysis and reporting, and assisting with NCAA eligibility certification. The specialist also reviews curriculum changes submitted by the academic departments to Undergraduate and Graduate Academic Boards to determine how the changes will be implemented in DegreeWorks.

To thrive in this role, you must possess strong analytical and communication skills, with the ability to explain complex information clearly and provide exceptional service across various populations. Success requires sound judgment, attention to detail, and the ability to apply policies accurately in a fast-paced, high-volume environment. The ideal candidate is adaptable, organized, and able to manage sensitive information professionally. A willingness to learn new technologies and work both independently and collaboratively is essential. Experience in higher education or a similar service setting is required; familiarity with systems like Banner, DegreeWorks, Microsoft Office and Google Workspace is preferred.

Minimum Qualifications

• Bachelor's degree in related field and two years relevant experience, or an equivalent combination of training and experience.

Position Details

This is a full-time, non-exempt staff position complete with both a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 78, based on education and experience.

To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

This position is part of a bargaining unit represented by the Coalition of Alaska University Staff for Equity (CAUSE)-UAW.

The University of Alaska (UA) is an Equal Opportunity/Equal Access Employer and Educational Institution.

The University is committed to a policy of non-discrimination against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check.

Any offer of employment is contingent on the background check.