Deferred Compensation Member Services Specialist

Illinois Comptroller; Springfield, Northern (IL, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Teachers’ Retirement System of the State of Illinois (TRS) is seeking a Member Services Representative to handle inquiries about the SSP deferred compensation plan from TRS employers and members. The role requires strong customer service, accuracy, and the ability to work with complex rules and procedures.

Under supervision, you will respond to telephone and email inquiries, provide guidance on enrollment, reporting, and deferral processing, and coordinate with employers and third-party

Job description

Teachers’ Retirement System of the State of Illinois (TRS) is seeking a Member Services Representative to handle inquiries about the SSP deferred compensation plan from TRS employers and members. The role requires strong customer service, accuracy, and the ability to work with complex rules and procedures.

Under supervision, you will respond to telephone and email inquiries, provide guidance on enrollment, reporting, and deferral processing, and coordinate with employers and third-party