Defense Red Switch Network Operations & Maintenance Technician- Junior

The Intellekt Group, LLC; Bellevue (NE); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Junior Operations & Maintenance Technician to join their team. This entry-level position is perfect for individuals passionate about Internet Protocol Telephony and Information Technology. The technician will play a vital role in ensuring the smooth operation of network switches and infrastructure, handling troubleshooting, repairs, and maintenance tasks. You'll work in a dynamic environment, supporting the US Military and contributing to innovative solutions. If you're ready to kickstart your career in a supportive and growth-oriented setting, this opportunity is for you.

Qualifications

• 5 years of experience in IT or Internet Protocol Telephony.
• IAT Level II Certification and active TS/SCI clearance required.

Responsibilities

• Support and maintain DRSN hardware and software.
• Assist in network monitoring and service restoration.
• Provide technical support for end-user services.

Skills

Internet Protocol Telephony

IT Support

Network Troubleshooting

Telecommunications Systems

Cryptographic Systems

Education

Associate’s Degree in IT

Job description

Defense Red Switch Network Operations & Maintenance Technician - Junior

Join us to apply for the Defense Red Switch Network Operations & Maintenance Technician - Junior role at The Intellekt Group, LLC.

Job Overview

Position: Operations & Maintenance Technician - Junior Level

Department: USSTRATCOM/55 SCS DRSN

Type: Full-Time, Exempt

Location: Offutt AFB, NE

Security Clearance: Active TS/SCI clearance required

About Us

The Intellekt Group is a small business headquartered in San Antonio, Texas, with a global presence. We provide innovative solutions to the US Military, Law Enforcement, and Civilian agencies, fostering a culture of accountability and continuous improvement.

Job Summary

This entry-level position is ideal for those interested in Internet Protocol Telephony and Information Technology. The technician will be responsible for the day-to-day operation of network switches, phones, and infrastructure, including troubleshooting, repairs, reconfigurations, and maintaining configuration control.

Essential Functions

• Support and maintain DRSN hardware and software, ensuring continuous operation according to manufacturer manuals and DoD/Air Force instructions.
• Assist in network monitoring, fault isolation, and service restoration.
• Perform scheduled and unscheduled maintenance, backups, and database management.
• Support system security and assist with security policies and controls.
• Provide technical support for end-user services and network modernization efforts.
• Work rotating shifts and support short-term travel as needed.

Qualifications

• 5 years of experience in IT or Internet Protocol Telephony skills.
• Experience with telecommunications systems, cryptographic systems, or command/control environments preferred.
• IAT Level II Certification and active TS/SCI clearance.
• Ability to attend training at Fort Huachuca, AZ, including DRSN DSS-2A and VoIP courses.

Education

• Associate’s Degree in IT or related field.

Additional Requirements

• Ability to receive training on DRSN systems and VoIP/VoSIP.
• Maintain current certifications and training.

Equal Opportunity Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, or other protected characteristics.