Defense Pay & Customer Service Associate

Defense Finance and Accounting Service; United States; On-site; USD 42,000 - 72,000; Full time

Job summary

Defense Finance and Accounting Service (DFAS) in the United States is seeking qualified applicants for a General Schedule administrative position. The role involves processing pay transactions, assisting customers with financial inquiries, and delivering accurate information using automated systems.

This Direct Hire Authority vacancy supports wide-ranging entry-to-mid levelGS-04 to GS-06 responsibilities, with emphasis on accuracy, customer service, and compliance with regulations.

Qualifications

• Generalized Experience for GS-04/ GS-05 levels as described in the posting.
• Specialized experience includes researching information in automated systems to provide verbal and written responses that resolve customer issues.
• Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs and other organizations.

Skills

Clerical skills

Customer service

Verbal communication

Written communication

Data entry

Job description

Defense Finance and Accounting Service (DFAS) in the United States is seeking qualified applicants for a General Schedule administrative position. The role involves processing pay transactions, assisting customers with financial inquiries, and delivering accurate information using automated systems.

This Direct Hire Authority vacancy supports wide-ranging entry-to-mid levelGS-04 to GS-06 responsibilities, with emphasis on accuracy, customer service, and compliance with regulations.