Defense & Marine Key Account Manager

Marmon Holdings, Inc.; Manchester (NH); On-site; USD 75,000 - 115,000; Full time

Job summary

Marmon Aerospace & Defense LLC in Manchester, NH seeks a Key Account Manager - Defense to lead a broad range of customer accounts in the shipboard and marine market. You will coordinate technical, commercial, operational, quality, and logistics activities to ensure on-time delivery and exceptional service.

The role emphasizes managing high-volume inquiries, building long-term relationships, and driving revenue growth while coordinating with Engineering, Operations, Supply Chain, and Quality

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, Supply Chain, or related field preferred.
• 3-5 years of account management, inside sales, customer service, or commercial operations in manufacturing, industrial, marine, aerospace, defense, or technical products.

Responsibilities

• Serve as the primary commercial contact for assigned customer accounts and develop long-term relationships.
• Manage high volume of inquiries related to quotations, orders, delivery schedules, technical requests, product availability, logistics, invoicing, and order status.
• Coordinate cross-functional activities across engineering, operations, supply chain, and quality to ensure order execution.
• Prepare quotations, pricing proposals, and sales agreements; negotiate terms while maintaining profitability.
• Maintain inquiry, quotation, and order tracking; provide bi-weekly status reports and performance metrics.

Skills

CRM proficiency

Excel proficiency

Cross-functional collaboration

Negotiation

Analytical skills

Communication

Education

Bachelor's degree in Business/Marketing/Engineering/Supply Chain

Tools

ERP systems

CRM platforms

Reporting tools

Microsoft Excel

Job description

Marmon Aerospace & Defense LLC in Manchester, NH seeks a Key Account Manager - Defense to lead a broad range of customer accounts in the shipboard and marine market. You will coordinate technical, commercial, operational, quality, and logistics activities to ensure on-time delivery and exceptional service.

The role emphasizes managing high-volume inquiries, building long-term relationships, and driving revenue growth while coordinating with Engineering, Operations, Supply Chain, and Quality