Default MI Claims Supplemental Specialist, I

Carrington Holding Company, LLC; United States; Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Charitable foundation

Job summary

Carrington Mortgage Services is seeking a remote Supplemental Specialist to prepare, file, and follow up on VA/USDA supplemental claims and appeals, with potential PMI, FNMA, and FHLMC tasks as assigned. Work under moderate supervision and ensure timely, accurate filings per insurer guidelines.

The role requires knowledge of default claims processes and strong communication skills. The company offers comprehensive benefits and a supportive team environment.

Qualifications

• High School diploma required; some college preferred.
• One or more years’ mortgage servicing default experience, or College Graduate.

Responsibilities

• Prepare and file supplemental claims and appeals for USDA/VA loans.
• Document system(s) with tasking and comments.
• Review initial claim, payment, and advances for appeal opportunities.
• Draft supplemental or appeal claim memos and forms per guidelines.
• Ensure required documents are included and uploaded.
• Submit claims for quality review and final payment.
• Perform other duties and special projects as assigned.

Skills

Mortgage default experience

Meeting deadlines

Teamwork

Education

High School diploma or equivalent

College Graduate

Job description

Job Description

Come join our amazing team and work remote from home! The Default MI Claims Supplemental Specialist, I will work under moderate supervision, responsible for preparing, filing, and following up on VA and/or USDA supplemental claims and appeals timely and accurately according to insurer/investor guidelines. Additional claim types could include PMI, FNMA, and FHLMC as applicable. Performs all duties in accordance with the company’s policies and procedures and all US state and federal laws and regulations wherein the company operates. The target pay range for this position is $ 18.00/hr - $22.00/hr.

What You’ll Do

• Prepare and file supplemental claims and appeals for one primary loan type timely and accurately; primary loan types are USDA or VA, but additional loan types could include PMI, FNMA, and FHLMC as assigned.
• Document system(s) with appropriate tasking and comments.
• Review initial claim, initial claim payment, and new advances to identify opportunity for appeals and supplemental claims.
• Draft supplemental or appeal claim memo and/or review form according to agency guidelines.
• Ensure required documentation is included in the Claim File and uploaded to agency system as applicable.
• Submit claim for quality review; complete corrections timely and accurately.
• Finalize and submit claim to agency for payment; follow up with agency for claim payment if applicable.
• Perform other duties and special projects as assigned.
• Moderate knowledge of default claims processes for insurers and investors.
• Understanding of the default servicing processes, to include Foreclosure, Bankruptcy, Loss Mitigation and Claims processes.
• Moderate understanding of Agency and investor guidelines.
• Strong interpersonal skills with a focus on teamwork and quality.
• Excellent written and oral communication, organizational and time management skills.
• Ability to communicate effectively with all levels of staff and management both internally and externally.
• Ability to manage work in order to meet strict deadlines.
• Ability to handle multiple tasks under pressure and changing priorities

What You’ll Need

• High School diploma required; some college preferred.
• One (1) or more years’ mortgage servicing default experience, or College Graduate.

Our Company

Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you’ll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: www.carringtonmortgage.com .

What We Offer

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Educational Reimbursement.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

EEO/AAP Employer

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.