Default Management Foreclosure Associate - Doc Ex Team

U.S. Bank; Irving (TX); On-site; USD 60,835,000 - 81,149,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Default Management Foreclosure Associate to ensure complete and accurate foreclosure documentation during legal stages. The role requires reviewing, signing, and coordinating with notaries, while prioritizing work in a queue-based system and meeting tight deadlines.

The position emphasizes accuracy, adherence to processes, and collaboration with internal teams and external attorneys. Onsite work is expected with a focus on timely mortgage and commercial foreclosure support.

Qualifications

• High school diploma or equivalent.
• Typically four or more years of related experience.
• Experience in mortgage servicing, foreclosure, or default management operations.
• Familiarity with legal or document-intensive workflows.
• Strong attention to detail and focus on accuracy.
• Ability to manage high-volume workloads and meet deadlines.

Responsibilities

• Review, verify, and process foreclosure documentation to ensure completeness and accuracy prior to filing or next step in the workflow.
• Print, prepare, and obtain required signatures on documents, including coordination with a notary as needed.
• Manage assigned work within a queue-based workflow, prioritizing tasks based on urgency and established timelines.
• Maintain production standards, handling approximately 15–20 documents daily while meeting defined service level expectations.
• Track and meet performance metrics related to accuracy, timeliness, and quality through established scorecards.
• Partner with internal teams and external legal partners, including attorneys and paralegals, to ensure documentation requirements are met.
• Support mortgage and commercial foreclosure processes within the document execution (Doc Ex) team.

Skills

Mortgage servicing

Foreclosure experience

Default management operations

Legal/document workflows

Attention to detail

Time management

Organizational skills

Team oriented

Learn new systems

Education

High school diploma or equivalent

Tools

Excel

Word

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description At U.S. Bank, we are on a journey to do our best. Helping customers and businesses make better financial decisions enables the communities we serve to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is empowered to contribute uniquely. The Default Management Foreclosure Associate supports foreclosure operations with a strong focus on documentation accuracy, process adherence, and timely execution during the legal stages of foreclosure. This role ensures required foreclosure documents are complete, reviewed, and properly approved before moving forward in the process.

Key Responsibilities

• Review, verify, and process foreclosure documentation to ensure completeness and accuracy prior to filing or next step in the workflow
• Print, prepare, and obtain required signatures on documents, including coordination with a notary as needed
• Manage assigned work within a queue-based workflow, prioritizing tasks based on urgency and established timelines
• Maintain production standards, handling approximately 15–20 documents daily while meeting defined service level expectations
• Track and meet performance metrics related to accuracy, timeliness, and quality through established scorecards
• Partner with internal teams and external legal partners, including attorneys and paralegals, to ensure documentation requirements are met
• Support mortgage and commercial foreclosure processes within the document execution (Doc Ex) team

Basic Qualifications

• High school diploma or equivalent
• Typically four or more years of related experience

Preferred Skills/Experience

• Experience in mortgage servicing, foreclosure, or default management operations
• Familiarity with legal or document-intensive workflows
• Proficiency in Microsoft Office (Excel and Word)
• Prior experience with document preparation or review
• Strong attention to detail and focus on accuracy
• Ability to manage high-volume workloads and meet deadlines
• Strong organizational and time management skills
• Team-oriented mindset with a willingness to support shared workload
• Ability to quickly learn new systems and processes

Location Expectations

This position has weekly onsite attendance requirements of 3+ days a week in one of the posted hub locations. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.25 - $28.32 U.S. Bank will consider qualified applicants with arrest or conviction records for employment.

U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.