Default Management Bankruptcy Agent

Us Bank; Owensboro (KY); On-site; USD 24,797,000 - 30,307,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a detail-oriented professional to monitor bankruptcy files, including calls, proofs of claims, and related notices. You will also handle attorney referrals and ensure work quality against strict standards.

The role emphasizes compliance with internal and regulatory guidelines and involves supporting training and feedback for staff while performing various administrative tasks.

Qualifications

• High school diploma or equivalent.
• Typically up to two years of related experience.

Responsibilities

• Monitor bankruptcy files, including phone calls, proofs of claims, final cure notices, closing and ancillary process along with attorney referrals.
• Ensure quality of work against timeliness, accuracy and productivity standards.
• Document quality issues and performance metrics for management review.
• Assist with feedback and training of employees as needed.
• Ensure proper application of compliance within internal and regulatory standards, guidelines, and procedures.

Skills

Bankruptcy knowledge

Administrative skills

Attention to detail

Multi-tasking

Data interpretation

Communication skills

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheets

Graphics/ visuals

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Responsible for monitoring bankruptcy files including phone calls, proof of claims, final cure notices, closing and ancillary process along with attorney referrals, and quality of work as measured against timeliness, accuracy and productivity standards. Documents quality issues, performance measures and quality improvements for management review. Provides information to assist in giving feedback to employees and in the training of employees as needed. Ensures proper application of compliance within internal and regulatory standards, guidelines, and procedures.

Location expectations

This role requires working from the following U.S. Bank location three (3) or more days per week: 2800 Tamarack Rd Owensboro, KY 42301

Basic Qualifications

• High school diploma or equivalent
• Typically up to two years of related experience

Preferred Skills/Experience

• Basic understanding of the mortgage industry and/or bankruptcy
• Demonstrated administrative skills and acute attention to detail
• Ability to manage multiple tasks/projects and deadlines simultaneously
• Ability to identify and resolve exceptions and to interpret data
• Proficient PC skills in word processing, spread sheets and graphics
• Good grammatical, verbal and written communication skills

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.