Default Loan Claims Analyst - 100% REMOTE

TEKsystems; Dallas (TX); Remote; USD 50,000 - 75,000; Full time

Job summary

A leading company in the mortgage servicing industry is seeking a Claims Analyst in Dallas, Texas. The role involves preparing claims, analyzing loan balances, and ensuring compliance with various guidelines. Ideal candidates will have strong Excel skills, attention to detail, and the ability to work in a fast-paced environment.

Qualifications

• Strong in Excel with Vlookup and Pivot Tables.
• Working knowledge of claims preparation and default servicing.
• Detail-oriented with excellent time management skills.

Responsibilities

• Evaluate and reconcile loan level balances for claimable expenses.
• File initial and final claims based on guidelines.
• Monitor claim deadlines and ensure timely vendor payments.

Skills

Claims analysis

Excel

Analytical skills

Time management

Communication

Tools

Black Knight MSP servicing system

Microsoft Office

Job description

Responsible for building a complete document package with all appropriate/applicable supporting invoices, breakdowns, ledgers, foreclosure, bankruptcy, and loss mitigation relevant documents based on a specific claim type in a timely and efficient manner. This position is responsible for adhering to all guidelines set forth by insurer, investor, and master servicing guidelines.

1. Evaluates/reconciles loan level balances (corporate and escrow advances) for expenses incurred to determine claimable vs non claimable to maximize reimbursement on behalf of the servicer and/or client
2. Files respective investor/insurer initial and final claims based on the respective guidelines for allowable limits
3. Reviews MI claim Explanation of Benefits (EOB) or Insurer Advice of Payments (AOP) and research curtailment reasons for potential rebuttal
4. Files Appeal or Supplemental Claims ensuring all allowable advances and interest are recovered from the MI companies and/or Insurer.
5. Monitors pre/post conveyance processes on government loans
6. Satisfies audit requests
7. Monitors claim deadlines and exceptions reports
8. Monitors REO activity on investor claim files
9. Ensures all receivables are paid w/ no penalties or interest curtailments
10. Ensures payment to vendors in a timely manner
11. Corresponds with attorney/trustees, vendors, and agency representatives to ensure claims are processed within insurer and investor guidelines
12. Works in conjunction with attorneys, agencies, PMI companies, investors and master servicers to expedite the completion of the claim to minimize losses
13. Complies with and has working knowledge of all FNMA, FHLMC, PMI, FHA, VA, investor and master servicer rules and regulations
14. Performs regular reviews of all cases/claims on a regular basis
15. Requests UPB removal on loans from Investor Reporting Department once the claim process has been completed
16. Assists in the training of new employees
17. Performs other work and duties as assigned

Skills & Qualifications

1. Claims analysis, claims preparation, mortgage, default, MSP, loss mitigation, default servicing
2. Must be very strong in Excel and have used Vlookup and Pivot Tables on a consistent daily basis.
3. Working knowledge of the Black Knight MSP servicing system
4. Working knowledge of MS Outlook, Word, Excel, Power Point, and ability to learn industry related systems
5. Able to work both independently and within a team environment
6. Excellent time management skills
7. Working knowledge with Microsoft Office, spreadsheets and software applications
8. Strong analytical skills
9. Excellent verbal and written communication skills
10. Detail oriented with ability to successfully manage multiple priorities
11. Able to work in fast paced environment with the ability to meet deadlines