Default Claims VA QA Analyst, I

Carrington Holding Company; Westfield (IN); Remoto; USD 28.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare plans

401(k) match

Educational reimbursement

Referral bonuses

Training programs

Descrizione del lavoro

Carrington Mortgage Services, LLC is seeking a Default Claims Quality Assurance Analyst to review and reconcile FHA, VA, PMI, USDA, FNMA and FHLMC claims for accuracy. You will certify filings and transmit to the appropriate insurer, while working remotely from home.

The target pay is $20.00–$24.50 per hour for a full-time role. You will verify taxes and insurance, document processes, escalate trends, and perform monthly audits within agency guidelines.

Competenze

• High School diploma required; some college preferred.
• 1+ year mortgage servicing default experience or QA/QC experience in another line of business.

Mansioni

• Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims within investor/insurer timeframes for accuracy.
• Validate that expenses are reconciled and claimed per agency requirements.
• Identify errors in QA claims and ensure corrections before submission.
• Document Mortgage platform with process tracking.
• Escalate trends or issues identified from QA of the claim form.
• Verify taxes and insurance are maintained and paid timely per guidelines.
• Ensure curtailment of interest or advances are followed.
• Perform internal quality assurance of all departmental claim documents.
• Complete monthly audits.
• Understand default claims processes for insurers and investors.
• Understand agency guidelines.

Conoscenze

Interpersonal skills

Written and verbal communication

Time management

Teamwork

Organizational skills

Meeting deadlines

Formazione

High School Diploma

Descrizione del lavoro

Come join our amazing teamand work remote from home!

The Default Claims Quality Assurance(“QA”) Analyst is responsible for review and reconciliation of all default claims (i.e. Mortgage Insurance (MI) claims, etc.) for accuracy, certify as such and transmit the claim filing to the appropriate entity (FHA, USDA, PMI, VA, FNMA, and FHLMC). Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $20.00 - $24.50/hr.

What you’ll do:

• Review all FHA, VA, PMI, USDA, FNMA, and FHLMC claims within the investor/insurer timeframes for accuracy.


• Validate that all expenses within the system have been reconciled and claimed in accordance to agency requirements


• Identifies errors from the QA claim review and ensures corrections have been completed before submitting the claim for reimbursement


• Document Mortgage platform with appropriate process tracking


• Escalate trends or issues identified from the QA of the claim form


• Verify taxes and insurance maintained and paid timely and cancelled/endorsed according to investor/insurer guidelines.


• Ensure company/procedures around the curtailment of interest or advances are followed and enforced


• Responsible for internal quality assurance of all departmental claim documents.


• Complete monthly audits assigned.


• Moderate knowledge of default claims processes for insurers and investors


• Understanding of the default servicing process, to include foreclosure, Bankruptcy, Loss Mitigation and Claims process


• Moderate understanding of Agency and investor guidelines


• Strong interpersonal skills with a focus on teamwork and quality on loan evaluation


• Excellent written and oral communication, organizational and time management skills


• Ability to communicate effectively with all levels of staff and management both internally and externally


• Ability to manage work in order to meet strict deadlines


• Ability to handle multiple tasks under pressure and changing priorities

What you’ll need:

• High School diploma required; some college preferred.


• One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate.


• Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed

What We Offer:

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.


• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.


• Customized training programs to help you advance your career.


• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.


• Educational Reimbursement.


• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit:carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

#LI-SY1

Job Info

• Job Identification 4657


• Job Category Servicing


• Posting Date 11/05/2026, 04:36 PM


• Degree Level High School Graduate


• Job Schedule Full time


• Locations 2100 E 196th St, Westfield, IN, 46074, US (Remote)