Default Claims VA QA Analyst, I

Carrington Mortgage; United States; Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Comprehensive healthcare plans

Discretionary 401(k) match

Employee discounts portal

Educational Reimbursement

Employee referral bonuses

Community charitable foundation

Job summary

Carrington Mortgage Services, LLC is seeking a Default Claims Quality Assurance Analyst to review and reconcile mortgage default claims (MI, FHA, VA, USDA, FNMA, FHLMC) for accuracy and transmit filings to the appropriate entity. The position is remote from home within the United States.

You will validate that expenses are reconciled per agency requirements, identify errors, document processes, and escalate trends while maintaining strict deadlines. Pay is $20.00–$24.50/hr.

Qualifications

• One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business.
• High School diploma required; some college preferred.
• Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed.

Responsibilities

• Review FHA, VA, PMI, USDA, FNMA, and FHLMC claims for accuracy.
• Validate expenses reconciled and claimed per agency requirements.
• Identify errors in QA claims and ensure corrections before reimbursement.
• Document Mortgage platform with process tracking.
• Escalate trends or issues from QA claim review.
• Verify taxes and insurance are paid timely per guidelines.
• Ensure curtailment of interest or advances per procedures.
• Perform internal quality assurance of all claim documents.
• Complete monthly audits.
• Understand default servicing processes and agency guidelines.

Skills

Mortgage default experience

Education

High School Graduate

Job description

Come join our amazing teamand work remote from home!

The Default Claims Quality Assurance(“QA”) Analyst is responsible for review and reconciliation of all default claims (i.e. Mortgage Insurance (MI) claims, etc.) for accuracy, certify as such and transmit the claim filing to the appropriate entity (FHA, USDA, PMI, VA, FNMA, and FHLMC). Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $20.00 - $24.50/hr.

What you’ll do:

• Review all FHA, VA, PMI, USDA, FNMA, and FHLMC claims within the investor/insurer timeframes for accuracy.


• Validate that all expenses within the system have been reconciled and claimed in accordance to agency requirements


• Identifies errors from the QA claim review and ensures corrections have been completed before submitting the claim for reimbursement


• Document Mortgage platform with appropriate process tracking


• Escalate trends or issues identified from the QA of the claim form


• Verify taxes and insurance maintained and paid timely and cancelled/endorsed according to investor/insurer guidelines.


• Ensure company/procedures around the curtailment of interest or advances are followed and enforced


• Responsible for internal quality assurance of all departmental claim documents.


• Complete monthly audits assigned.


• Moderate knowledge of default claims processes for insurers and investors


• Understanding of the default servicing process, to include foreclosure, Bankruptcy, Loss Mitigation and Claims process


• Moderate understanding of Agency and investor guidelines


• Strong interpersonal skills with a focus on teamwork and quality on loan evaluation


• Excellent written and oral communication, organizational and time management skills


• Ability to communicate effectively with all levels of staff and management both internally and externally


• Ability to manage work in order to meet strict deadlines


• Ability to handle multiple tasks under pressure and changing priorities

What you’ll need:

• High School diploma required; some college preferred.


• One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate.


• Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed

What We Offer:

• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.


• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.


• Customized training programs to help you advance your career.


• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.


• Educational Reimbursement.


• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit:carringtoncf.org.

Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

#LI-SY1

Job Info

• Job Identification 4657


• Job Category Servicing


• Posting Date 11/05/2026, 04:36 PM


• Degree Level High School Graduate


• Job Schedule Full time


• Locations 2100 E 196th St, Westfield, IN, 46074, US (Remote)