Dedicated Sales Activation Specialist (Fully Remote)

Human Interest; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health plans

401(k) match

Stipends

Job summary

Human Interest is seeking a Customer Implementation Specialist to collaborate with clients in building and optimizing 401(k) plans. You will communicate with customers to identify needs and help establish retirement solutions for employees, while educating newly signed customers about plan options.

You'll meet monthly activation targets by managing client pipelines, timelines, and processes, partnering with a mission-driven team that values customer obsession and long-term impact.

Qualifications

• Experience with retirement plan design, especially 401(k) plans.
• 3+ years in customer implementation or sales in SaaS or retirement industry.
• Exceptional organizational skills to juggle multiple tasks and stakeholders.

Responsibilities

• Communicate with customers to identify needs and help establish 401(k) plans.
• Educate customers about plan options for employees.
• Meet monthly activation targets by managing pipelines, timelines, and processes.

Skills

401(k) knowledge

Customer implementation

SaaS experience

Job description

• Communicate extensively with customers to identify their needs and help establish their 401(k) plans.
• Educate, guide, and inform newly signed customers about the choices they have to help their employees save for retirement.
• Meet monthly activation targets by closely working client pipelines, managing timelines, and ensuring adherence to processes.

What you bring to the role:

• Possess knowledge and experience with retirement plan design, particularly in 401(k) plans.
• 3+ years of customer implementation or sales experience in a SaaS environment or retirement industry.
• Excellent organizational skills to juggle multiple tasks and stakeholders without dropping the ball.

Why you will love working at Human Interest:

• Tackle one of the country's biggest challenges: closing the retirement gap.
• Work with a mission-driven team that values customer obsession and long-term orientation.
• Enjoy a robust suite of benefits including top health plans, 401(k) match, and stipends.

Human Interest

Human Interest is a fintech company on a mission to make retirement benefits affordable and accessible for small and medium-sized businesses. The company is high-growth and backed by top investors, with a culture focused on customer obsession and long-term thinking.