Dedicated Fleet Manager

Riverside Transport, Inc.; Livonia (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Riverside Transport, Inc. in Livonia, MI is seeking a dedicated Fleet Manager for day and night shifts to supervise drivers and optimize performance. You will serve as the primary communications link, monitor loads, maintenance, and service levels while coordinating with load planners and service teams.

The role emphasizes data accuracy, safety compliance, and proactive issue resolution, with a focus on driver satisfaction and efficient operations in a fast-paced transportation environment.

Qualifications

• Associate degree or 1-2 years of related experience required.
• Transportation experience preferred or demonstrated.
• Strong decision-making and problem-solving skills.

Responsibilities

• Sole communications link to drivers, including load information and operational updates.
• Manage drivers and performance to achieve optimal driver and customer satisfaction.
• Coordinate with Load Planners and Fleet Managers to plan future workload.
• Ensure accurate data entry and minimize coding errors in service records.
• Update drivers on road conditions and safety requirements from the Safety Department.
• Handle driver complaints and escalate issues as needed.
• Communicate with HR on drivers' medical conditions or attendance.
• Maintain organization and proactive team engagement.

Skills

Decision-making ability

Education

Associate Degree

Tools

Microsoft Excel

Job description

Dedicated Fleet Manager# Dedicated Fleet ManagerHot JobMichigan Dairy - RTI - Livonia, MI 48150## OverviewPosition TypeFull TimeCategoryTransportation## Description**WE ARE LOOKING FOR A DAY SHIFT AND A NIGHT SHIFT DEDICATED FLEET MANAGER IN LIVONIA, MICHIGAN.****Summary:**Serve as driver's supervisor/representative in Operations. Manage drivers performance in identified categories and be primary communication link to drivers. Work to achieve optimum driver and customer satisfaction.**Essential Duties and Responsibilities** include the following. Other duties may be assigned.1. Sole communications link to driver, including, but not limited to, load information, advances, purchase orders, maintenance coordination, performance counseling, and dissemination of general company news and information.2. Responsible for assigned full board of tractors and drivers, including, but not limited to effective management for optimum performance in the following categories:· Ensuring data entry is correct always. Coding errors on service failures need to be minimal. Fleet Managers will be responsible for 99.5% data entry accuracy.· Responsible to ensure your driver turnover stays in the ideal range. The ideal range will vary month by month, but preventable turnover should never exceed 60%.· Utilization, mileage may vary as well, depending on the month. Utilization overall should be 310-326 MPU per day. In case of dedicated freight your MPU goal may be adjusted to fit the expectation of that specific business unit.· On-time Service- Service failures should be minimal. It is your responsibility to communicate to the driver the customers expectations.· Overall safety- Hours of service, unsafe driving, and overall CSA scores will affect your bonus potential.3. Make sure drivers are current on preventative maintenance on their trucks.4. Update drivers on road conditions and restrictions as communicated by the Safety Department.5. Communicate to HR in a timely manner on Drivers Medical Conditions or attendance issues.6. Handling driver complaints and ensuring complaints are escalated to the appropriate person or department and handled in a timely manner.7. Work with Load Planners and other Fleet Managers to plan future workload.8. Work with Service and Breakdown departments to adequately maintain equipment and meet service schedules.9. Must be able to think strategically and plan ahead of rapidly changing situations while maintaining a positive team-oriented attitude.10. Must be well organized and engaged with the team-members.11. Maintain a positive attitude with co-workers and supervisor, exercising the speed of trust when issues arise.12. \\*\\*\\*Disclaimer\\*\\*\\* This Job description is not intended to be a comprehensive list of duties and responsibilities. Duties and responsibilities may change without notice.**Preferred Qualification:*** · 2-year degree in related field* · 3-year experience in transportation* · Demonstrates decision-making ability with little supervision* · Intermediate user ability for Microsoft Excel## Qualifications**Qualifications**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Education and/or Experience**Associate Degree or 1-2 years related experience and/or training; or equivalent combination of education and experience.